Senior System Administrator

About Entropik

Entropik is a human insights AI company that enables brands across the globe to conduct market research and optimize their customer and user experience. Entropik has a suite of products that offers quantitative and qualitative research fortified with our patented Emotion AI tech like Facial Coding, Eye Tracking and Voice AI, enabling companies to make faster, more efficient, and bias-free decisions.

About The Role

Entropik is seeking a skilled and experienced System Administrator to join our IT team. The ideal candidate will be responsible for managing, maintaining, and supporting our company's IT infrastructure, ensuring optimal performance and security. This role requires a proactive individual with a strong technical background and excellent problem-solving skills.

Key Responsibilities

• System Management:
• Install, configure, and maintain servers, operating systems, and applications.
• Manage virtualization environments (VMware, Hyper-V).
• Monitor system performance, availability, and security.
• Network Management:
• Configure and manage network devices (routers, switches, firewalls).
• Ensure network security and troubleshoot connectivity issues.
• Implement and maintain VPNs and remote access solutions.
• Security and Compliance:
• Implement and manage security measures (firewalls, anti-virus, intrusion detection).
• Conduct regular security audits and vulnerability assessments.
• Ensure compliance with industry standards and regulations.
• Backup and Recovery:
• Develop and maintain backup and recovery procedures.
• Perform regular data backups and restore operations.
• Test disaster recovery plans and ensure business continuity.
• User Support:
• Provide technical support to end-users and resolve IT-related issues.
• Manage user accounts, permissions, and access controls.
• Conduct training sessions for staff on IT best practices and new technologies.
• Office 365 Administration:
• Manage Office 365 environment including Exchange Online, SharePoint, OneDrive, and Teams.
• Handle user provisioning, license management, and troubleshooting within Office 365.
• Ensure email security and compliance with company policies.
• Documentation and Reporting:
• Maintain accurate documentation of IT systems, configurations, and procedures.
• Generate regular reports on system performance, security incidents, and IT activities.
• Stay updated with the latest industry trends and technologies.
  
  

Qualifications.

• Minimum 4 years proven experience as a System Administrator, Network Administrator, or similar role.
• Strong knowledge of Windows/Linux/Mac OS environments.
• Experience with Office 365 administration and email management.
• Experience with virtualization and containerization (VMware, Docker).
• Familiarity with cloud platforms (AWS, Azure, Google Cloud).
• Proficiency in scripting languages (PowerShell, Bash, Python).