Senior Director, Ocean Freight - Americas

JOB DESCRIPTION

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.

JOB DESCRIPTION

The Senior Director, Ocean Freight - Americas is responsible for developing and managing an Ocean freight capability/organization, which at its end-state offers clients the network and the customer experience expected of a leading global logistics company in the sector.

This includes putting our branch office/agency operations model in place and leading the standardization and optimization of processes across the organization to ensure efficiency, scalability and quality. Furthermore, this position will take the lead in our Procurement and Pricing strategy to drive volume growth in line with our business growth goals.

This role oversees and drives the company's Ocean freight business's strategic direction, operations, and growth. This position requires a seasoned executive with extensive experience in the logistics and Air industry, who can lead teams, develop business strategies, and achieve ambitious goals.

PRODUCT STRATEGY DEVELOPMENT & EXECUTION

• Develop and execute a comprehensive Ocean freight product strategy tailored to the region's needs, aligning with overarching company objectives and regional market trends
• Identify market trends, opportunities, and threats to inform business strategies
• Drive innovation and continuous improvement initiatives to enhance service quality and efficiency
• Lead the development and creation of the Ocean freight network and the corresponding branch offices
• Work with Global teams to create pricing and profit share models for the various modes of transportation
• Cultivate and manage robust relationships with stakeholders across the region, integrating Ocean capability expertise across business units, trade-lane strategies, and industry verticals
  
  

PROCUREMENT & PRICING STRATEGY

• Develop and implement a comprehensive procurement strategy specifically tailored to the regional freight services market
• Establish and cultivate relationships with key regional suppliers, negotiating advantageous terms and agreements
• Collaborate closely with sales and operations teams to align pricing strategies with regional customer requirements and overarching company goals
• Optimize regional pricing models to enhance revenue streams and profitability in line with regional market dynamics
  
  

BUSINESS DEVELOPMENT

• Identify and pursue growth opportunities within the Ocean freight industry
• Participate in customer meetings when specific technical capabilities are required
• Build and manage strong collaborative relationships with all stakeholders connecting our business units with Ocean capability know-how and alignment of trade-lane strategy
• Establish and maintain strategic partnerships with Ocean Carriers, suppliers, and key stakeholders
• Collaborate with tender and solution teams to offer competitive offerings to actual/potential customers
  
  

CONTRACT MANAGEMENT

• Lead the negotiation, development, and management of contracts with regional carriers and suppliers
• Periodically review and revise contracts to accommodate evolving business demands within the region
  
  

BUDGET & KPI MONITORING

• Develop and manage the division's budget, revenue targets, and financial performance
• Monitor KPIs, analyze business intelligence reports, and make data-driven decisions to achieve profitability
• Ownership of the Intercompany Billing processes
  
  

REGULATORY COMPLIANCE

• Ensure compliance with all relevant logistics regulations, including safety, security, and customs requirements
• Implement best practices to mitigate risks and ensure legal compliance
  
  

INNOVATION & MARKET RESEARCH

• Conduct thorough market research within the region to identify new opportunities for Ocean freight products and services, focusing on continual improvement
• Lead the creation and enhancement of innovative regional Ocean freight solutions, aligning with customer needs and best industry practices
  
  

DATA ANALYSIS & REPORTING

• Employ advanced data analytics tools to extract actionable insights and generate comprehensive regional procurement and pricing performance reports
• Present data-driven recommendations to regional and executive leadership, enabling informed decision-making processes
• Support M&A in the field of Ocean freight forwarding to accelerate growth plans
  
  

QUALIFICATIONS & EXPERIENCE

• A senior professional - Minimum 6 years senior management experience within Freight Forwarding and Logistics who has covered all facets of Ocean freight in a previous career
• Proven track record in general management, preferably in a multinational environment. He or she will have significant experience in managing cross-functional teams and will have demonstrated success and accountability for results
• Successful management of all key stakeholder relationships including shareholders and external government agencies
• Advanced knowledge of logistics processes, security procedures and protocols pertaining to freight forwarding. Focus is on ocean freight but a sound understanding of the entire logistics industry will be a benefit
• Aware of new developments in the industry including index-based pricing, client carrier contracts around AFFA, marketplaces/platforms, new risk management tools and a clear understanding of digital transformation
• Ability to benchmark with industry to evaluate and assess/manage business operations and opportunities
• Strong negotiator and a self-starter who can adapt to stressful environments by using a sociable but firm approach and engendering trust and integrity
• Strong leadership skills and the ability to motivate, develop and encourage others to positively contribute to business goals and objectives
• High-level analytical, conceptual and problem-solving skills
• Strong commitment to client service excellence with the ability to build solid relationships
• Experience in navigating structures, bureaucracies, and decision-making systems of large multinational corporations
  
  

ABOUT DP WORLD

We deliver these services through an interconnected global network of 128 business units in 60 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.

Our dedicated, diverse and professional team of more than 100,000 employees from 131 countries is committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.

We think ahead, anticipate change and deploy industry-leading technology to further broaden our digital vision to disrupt world trade and create the smartest, most efficient and innovative solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.

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