Sales Associate

Come join our Team in Vacaville, CA at Scandinavian Designs - Dania Furniture as a

Sales Associate!

Location: 266 Bella Vista Rd, Vacaville, CA 95687

Position: Non-Exempt/Hourly

Job Type: Full-time/Permanent

Training Wage: $16.50/hr - $22/hr

Post Training Wage: $16.00 /hour plus commission - We don't cap our commission!

Join our sales team at Scandinavian Designs as a Sales Associate and be part of dynamic and expanding furniture retail company. Our Sales Associates are passionate about connecting with customers, providing meaningful solutions, and developing a network of highly satisfied customers.

If you love mid-century modern, rustic and contemporary interior products and styles, love to have fun, sell, and inspire customers, please join us!

What You Will Do

• Create satisfied customers through honest, knowledgeable and ethical selling practices.
• Maximize sales growth and profitability in a commission-based sales environment.
• Provide excellent and wholehearted customer service with a positive, knowledgeable and consultative approach.
• Contribute to a positive team atmosphere dedicated to the company’s mission of being recognized for the highest level of customer and team member satisfaction.
• Become an expert in our product and services through active self-led learning and company driven product and service training.
• Set energizing sales goals, always striving to improve. You actively seek feedback and practice new habits of success.
• Sales Associates responsibilities include and not limited to:
• Process sales including cash and credit, service and refund transactions accurately.
• Perform transactions in our sales and inventory system (POS), complete customer orders, taking payments, and schedule delivery dates for customers.
• Greet our clients and answer our phones in a prompt, warm, professional and polite manner.
• Process all after-sale service issues with empathy and by following company policy.
• Assist in daily opening and/or closing procedures for store in accordance with policy.
• Perform a daily review of your open invoices to ensure accuracy and timely follow up with customers. 100% accuracy on order input and customer comments is our goal to ensure we are managing expectations.
• Demonstrate effective de-escalation tactics when working with angry or dissatisfied customers. Work quickly and accurately to find resolutions when problems arise.
• Keep the showroom clean, well maintained and welcoming.
• Support the warehouse, store support and delivery drivers as needed.
• Tag furniture, write service orders, answer phones and inquiries, check inventory, assist with assemblies and other duties as assigned.
• Read and respond to company communications shared on the company intranet.
• Follow through on emails designated to you within the same day.
  

Who You Are

• 6 months to 2 years or more in sales, retail and customer service experience encouraged.
• Excellent communication skills and professional sales presentation.
• Able to read product and transaction information.
• Associates are available to work a combination of days, evenings and weekends.
• Schedule includes weekends, some evenings, holiday work, inventory and other busy times.
• Able to successfully complete the pre-employment background check.
• Standing and walking most of the day.
• Some lifting and assisted lifting for floor displays and merchandise settings (30 lbs.).
• Some bending, kneeling and stooping.
• Light cleaning, vacuuming and dusting.
• Working with hand tools for assemblies.
• Occasional travel to customer sites and meetings.
  
  
  

Education:

High School diploma or equivalent, experience in customer service, retail sales, interior design or consulting preferred and not required.

Scandinavian Designs Furniture - Dania Furniture Offers:

• Benefits for Full-time Associates* including:
• Health benefits for Associates on the single coverage plan.
• Opt-in for Dental and Vision.
• Health Savings Account (HSA).
• 401k
• Work life balance – no overnight hours!
• Paid Time Off (PTO).
• Fun and rewarding work.
• Visually inspiring workplace.
• Family-oriented team environment.
• Regular schedule.
• Generous merchandise discounts.
• Pet Insurance.
• Tuition Assistance.
• Benefits eligibility depends on scheduled hours.
  
  

https://www.kaiserpermanente.org/

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

A family business 60 years in the making, with 50 furniture showrooms and 700 employees across the U.S. Our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.