Provides TCOLE certified TLETS operations, police/emergency radio dispatching, TAC responsibilities, phone call routing, maintenance of daily logs, Omnigo reporting operations, state audits management, data entry duties, crime statistics management, emergency mass notification system operations, operation of the dispatch office, administrative assistant duties required for the operation of the department, and the completion of assignments issued by supervisors.
Candidates Eligible to Apply External Only
Position Type Non-Exempt Staff
Employment Status Part Time
Position Funding Type Regular
Posting Detail Information
Minimum Education/Training/Experience
High School/ GED diploma.
Two (2) years of telecommunicator experience; TCOLE licensed telecommunicator or meet the qualifications to obtain TCOLE telecommunicator license and complete certification within 6 months of employment.
Current on TCOLE mandatory training hours.
Experience as, or knowledge of the responsibilities of TAC (Terminal Agency Coordinator).
Police dispatching, radio, and phone intake operations experience.
Administrative assistance and office organization experience.
Knowledge, understanding, or experience with chain-of-command structure, TLETS / CJIS audits, Operation of emergency mass notification systems, collecting data for racial profiling and Clery Crime Log maintenance, and the processing citations and police reports.
Preferred Education/Training/Experience
Associates degree in a related field.
Intermediate or higher TCOLE licensed telecommunicator.
Omnigo Reporting Systems knowledge or experience.
Fluent in Spanish.
Minimum Knowledge & Skills
Police dispatching, radio, and phone intake operations experience.
TAC (Terminal Agency Coordinator) experience or working knowledge.
Knowledge, understanding, or experience with chain-of-command structure, TLETS / CJIS audits, Operation of emergency mass notification systems, collecting data for racial profiling and Clery Crime Log maintenance, and the processing citations and police reports.
Administrative assistance and office organization experience.
Preferred Knowledge & Skills
Omnigo Reporting Systems knowledge or experience.
Fluent in Spanish
Licensing/Certification Requirements
Basic telecommunicator license.
Current with TCOLE training hours.
Job Duties
Performs specialized police/emergency dispatch and telecommunication duties and operation of the TLETS . Manages calls and extracts vital information for officer response. Operation of the Omnigo Report System, Operation of the emergency mass notification system. Always maintains confidentiality and professionalism.
Performs as a ( TAC ) terminal agency coordinator and coordinates the TLETS / CJIS audits.
Manages all daily police activity logs, call logs, offense logs, incident logs, vehicle accident logs, injury/medical call logs, citation logs, and lost & found logs.
Maintains the virtual and physical daily Clery crime log
Compiles statistics for racial profiling state reporting and crime statistics for Clery reporting.
Processes citations and offense reports and distributes to appropriate judicial systems.
Organizes office filing systems and performs all administrative assistant duties.
Monitors and operates the security camera system.
Physical Requirements
Positions in this class typically require: keyboarding, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Minimum Salary Range $22.00/hr
Mid Point Salary Range $22.00/hr
Maximum Salary Range
Posting Open Date 06/12/2024
Posting Close Date
Posting Will Be Open Until Filled Yes
Special Instructions to Applicant
Please NOTE : All applications must contain complete job histories, which include job title, dates of employment (month/year), name of employer, supervisors name and phone numbers and a description of duties performed. If this information is not submitted, your application may be considered incomplete. Applications with “See attached” or “See resume” will not be accepted in lieu of a complete application. Omission of data can be the basis for disqualification; you may state “unknown” for any incomplete fields. A scanned copy of unofficial transcript(s) must be attached to the online application.
EEO Statement
College of the Mainland is an affirmative action/equal opportunity institution and does not discriminate on the basis of race, color, sex, age, national origin, religion, disability or veteran status.
College of the Mainland does not discriminate on the basis of disability in the recruitment and admission of students, the recruitment and employment of faculty and staff, and the operation of its programs and activities, as specified by federal laws and regulations within Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 1992.
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Seniority level
Entry level
Employment type
Part-time
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