Revenue Cycle Supervisor

Company Summary:

We are a value-based, precision medicine company specializing in solutions for providers, patients, life science and EMS companies. With the emergence of value-based care, Integra Connect’s mission is to help specialty care providers succeed both clinically and financially. We accomplish this through a comprehensive offering of technology and services, unified by our cloud-based platform, combined with unmatched industry expertise. We are looking for like-minded individuals committed to making a difference in healthcare. Come join our growing team!

Job Description:

The Revenue Cycle Supervisor leads and works with assigned staff to ensure an efficient and effective day-to-day operation within the RCM environment. This position provides direction and oversight to revenue cycle staff sees that established policies and procedures are adhered to. Operationally, the supervisor will ensure the timely and accurate billing and collections of services provided, analyze trends, and maintain excellent working relationships with internal and external clients.

Responsibilities:

• Serves as a point of contact for internal and external customers to include but not limited to other service providers, local operations and pre-billing staff for high priority issues and situations.
• Partner with clients and staff to ensure complete and accurate billing of claims.
• Develop action plans to decrease accounts receivable (AR) and days sales outstanding (DSO) while increasing cash collections.
• Manage staff in financial counseling, insurance verification, authorizations, charge reconciliation and collections to ensure goals are met.
• Review data, reports, and statistical information, analyze trends and render adjustments to team priorities and operations to increase efficiencies.
• Prepare management reports communicating project status, critical issues and potential pitfalls.
• Coordinate with client to ensure policies are being followed and adjusted as needed to improve revenue cycle processes and optimize collections.
• Review local, state and federal regulations on a monthly basis for updates and implement changes to ensure onsite processes support back-office billing.
• Set goals jointly with direct reports and staff; clearly communicate goals and objectives; monitor them regularly through counsel and documentation.
• Recommend staffing needs based on workload, known and forecasted. This would include use of temporary labor and overtime hours to meet unexpected changes in workload; Manage employee timecards and paid time off (PTO) within the established timeframe.

Qualifications:

• High School Diploma or GED required; Bachelor’s Degree in Business, Accounting, or Healthcare related field, preferred.
• Five (5) years of specialty practice medical billing experience required; Oncology medical billing experience strongly preferred.
• Three (3) years of previous mentoring and/or supervisory experience preferred.
• Work occasional extended work days as needed.
• Working Knowledge of Accounts Receivables and management principles; Ability to Calculate figures and amounts such as discounts, interest and percentages.
• Working Knowledge of Payor specific requirements for Cash, Records, Coding, Private Insurance, Government and Contracts departments (Medicare, Medicaid, and other healthcare regulations).
• Proficient with the Accounts Receivable Billing System and internet tools, (e.g., internet mapping programs, eligibility websites, address search engines); Ability to manage private pay, commercial insurance, HMO and government claims in the AR Billing System.
• Thorough understanding of Medical transportation and billing processes (e.g. HCPCS, CPT, ICD-10, Condition Codes).
• Knowledge of HIPAA requirements, Sarbanes-Oxley (SOX) requirements, and process of required signature and paperwork compliance.

Benefits:

Integra Connect, LLC provides a comprehensive benefits plan

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• 401k with employer match
• Paid Holidays and Floating Holiday

Equal Opportunity Employer

Please note that the deadline for submitting applications is August 9, 2024. All applications must be received by this date to be considered.

Important Notice:

At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.

Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.

Here are some tips to help you identify and avoid job scams:

1. Always Check the Source:

Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.

2. Be Wary of Requests for Personal Information:

We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it’s likely a scam.

3. Verify Contact Information:

Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.

• What is the sender’s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business’s primary contact information (“[email protected]” vs “John.Doe@Integra Connect.com”) are a common warning sign.
• If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.

If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.

If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).

Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.

Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.