Registrar

BASIC FUNCTION: The Registrar (previously referred to as Patient Accounts Representative) offers an exceptional patient experience at the reception area of Grand River Health Clinics. The representative will provide support to clinical staff in order to facilitate the administrative components of clinical referrals for various services. They will serve as the first point of contact for patients within facility and the ideal candidate will portray Grand River in positive, professional light.

RESPONSIBILITIES:

• Ensures patients have been cleared for specialty service office visits.
• Resolves pre-certification, registration and case-related concerns prior to a patient's appointment.
• Gathers pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.
• Acts as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
• Enters referrals and documents communications, actions, and other data in an information system.
• Perform duties related to check in, check out, payment collection, and scheduling appointments.
• Maintain positive, professional, and helpful demeanor and always put patient needs first.
• Greet patients upon arrival and update all necessary patient information, including demographics and insurance information.
• Notify medical assistants of patient arrival and communicate with patient any delays.
• Offer a friendly environment at the end of the patient’s appointment, collect payment, schedule any necessary follow-up appointments, and coordinate patient orders and referrals.
• Be responsible for money collected and report accordingly.
• Scan paperwork into electronic systems. Schedule walk-in appointments as necessary.
• Performs a variety of tasks and other duties as assigned.
  
  

QUALIFICATIONS:

• High school diploma or equivalent preferred.
• Bilingual in English and Spanish preferred.
• Working experience in a similar role in a healthcare setting preferred.
  
  

SALARY INFORMATION :

$17.50 - $19.28 Dependent on Experience

Additional $2.00 - $4.00 an hour for additional weekend and night shifts

Position has potential to earn quarterly bonus. (If eligible)

BENEFITS:

This position offers competitive pay, being part of a very cohesive & supportive team, and year round recreation with everything the outdoor enthusiast can imagine. Our comprehensive benefits package includes:

• Medical, with prescription drug coverage
• Vision and dental insurance
• Medical and dependent care flexible spending accounts
• PTO accrual from day one
• Extended illness benefits/time off
• 457 retirement plan with match
• Life and accidental death and dismemberment insurance, disability, employee assistant programs, AFLAC, identity theft protection and pet insurance.
  
  

Clinical Excellence. Patient & Community Satisfaction. Financial Health & Stewardship of Resources.

These are our three Keys to Excellence; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day

Grand River Health proudly serves residents of Western Colorado and beyond. We are a not-for-profit Special Tax District, formed by the citizens of Western Garfield County in 1961 to serve the area’s health care needs. Our main hospital campus is located in the picturesque Rifle, Colorado with twenty-five beds providing a wide range of services, along with a long-term care center and a satellite campus. While the secret is out that this is a great place to live, the atmosphere of a caring and friendly community has been preserved amidst a steady growth of population.

OUR MISSION:

To improve the health and well-being of the communities we serve.

OUR VISION:

To be our communities’ first choice in quality healthcare.