The Credit & Collections Specialist is responsible for maintaining established credit lines, monitoring customer accounts, monitoring changes in customer’s credit worthiness, initiating collections, and coordinating day-to-day activities with Credit. Successful candidates will be productive and flexible with attention to detail and a commitment to excellent customer service.
Core Responsibilities
Provide support for new account setup, credit approval processes, line facilitation, maintenance, over-the-limit monitoring and account reviews.
Establish credit limits up to 200k.
Identify aged items and address as needed.
Contact customers with outstanding balances via email, phone, and/or mail in a professional manner; develop positive relationships with customers.
Notify Management of areas of concern.
Communicate with Finance leadership and Sales team to assist in a reasonable resolution of delinquency.
Document all pertinent information regarding collection activities in the database system and maintain organized records for future referral
Review Bills For Accuracy And Enter Into System Including
Stock SO Invoices and invoices for other specific accounts.
Freight bills.
Process incoming payments in compliance with company policy and procedures including any credit card payments.
Prepare weekly and monthly reports.
Other Duties as Assigned.
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Telecommunications
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