We are seeking a passionate and data-driven leader to head our Learning Insights Team. In this pivotal role, you will unlock the power of data to optimize our learning and development (L&D) programs, ensuring maximum effectiveness for our stakeholders, with a particular focus on the unique needs of our US and USI Professionals.
At Deloitte, you'll gain exposure to a variety of industries and business models, while fostering a fulfilling career and achieving a healthy work-life balance.
Work you’ll do
You will leverage your expertise in data analytics, people management, and risk management to lead a team of talented analysts in generating valuable insights from learning data. These insights will be used to inform strategic decision-making, improve program delivery, and enhance client satisfaction.
Leverage your expertise in data analytics, L&D best practices, and people management to lead a team of talented analysts in generating valuable insights from learning data.
Develop and implement a data-driven strategy for L&D program analysis and reporting, aligned with adult learning principles.
Guide the team in collecting, analyzing, and interpreting L&D data to identify trends, opportunities for improvement, and specific challenges faced by our offshore learners.
Translate data insights into actionable recommendations for L&D program design, delivery, and measurement, considering factors like learning science and instructional design principles.
Partner with stakeholders across the organization to effectively communicate data insights and drive data-driven decision-making.
Manage risks associated with data analysis, ensuring data accuracy, security, and compliance with privacy regulations.
Conduct regular performance reviews, providing constructive feedback, coaching, and mentoring for team development.
Foster a collaborative and high-performing environment, empowering team members to take ownership and seek on-the-job learning opportunities.
Contribute to and participate in company initiatives, aligning team goals with the overall business strategy.
The team
At Deloitte, our team culture is collaborative and encourages team members to take initiatives and seek on-the-job learning opportunities. Our Learning Operations professionals are committed to providing exceptional Quality of Service and ensuring client satisfaction by resolving requests promptly.
Qualifications
Master's degree in data science, Statistics, Business Analytics, Learning Science, Instructional Design, or a related field (MBA a plus).
Overall, 15 Years of Experience with a minimum of 3-5 years of experience in a data analytics role, leading and mentoring teams, and demonstrably applying L&D best practices.
Skills
Required:
Strong analytical and problem-solving skills with the ability to translate complex data into clear and concise insights.
Proven experience in designing and implementing data-driven strategies for learning and development programs.
Excellent communication and interpersonal skills, effectively bridging technical and non-technical audiences.
Proven experience in people management, including performance management, coaching, conflict resolution, and fostering a positive team environment.
Strong risk management skills and a commitment to data security and privacy.
Proficiency in data analysis tools and techniques (e.g., SQL, Python, R, Tableau and Microsoft Power BI).
Experience working with upward management and navigating complex organizational dynamics.
Ability to prioritize tasks effectively.
Should have experience Managing teams of 30 including performance management, conducting 1:1, mentoring.
Preferred:
Preferable knowledge of UI/UX design principles and experience in designing easy-to-use and accessible dashboards.
Understanding of learning environments and processes, preferably in Learning Operations.
Experience working with Learning Management Systems (LMS) and other L&D technologies.
Ability to interact strategically with internal clients, providing solutions tailored to their specific needs.
Experience working with US or Global stakeholders, with a particular focus on understanding the unique needs of learners.
Preferred experience with Generative AI (Gen AI) and associated tools. This could include experience using generative models for content creation, personalization of learning experiences, or automation of L&D tasks.
Location: Hyderabad
Work hours: 2 PM IST – 11 PM IST
How You’ll Grow
At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Benefits:
Deloitte offers a comprehensive benefits package that promotes work-life balance and overall well-being.
Join Deloitte and make a real impact! We are an equal opportunity employer and value diversity at our core.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
Requisition code: 184888
Seniority level
Not Applicable
Employment type
Full-time
Job function
Human Resources
Industries
Business Consulting and Services
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