The Washington State Department of Transportation (WSDOT) Technology Services Division (TSD) is currently conducting a large-scale Information Technology project which requires the services of an expert-level Information Technology Business Analysis (BA) practitioner.
3.2 Current Situation
The Washington State Department of Transportation (WSDOT), Technology Services Division (TSD) Enterprise Technology Project Management Office (ETPMO) currently requires the services of one Expert-Level, Information Technology Business
Analysis Practitioner (BA) for the remainder of the 2023-2025 biennium and possibly into the 2025-2027 biennium for the performance of business analysis services for the IT Service Management/REMEDY Modernization project. The position will serve as a Lead IT Business Analyst and report to the ETPMO Manager.
Although the immediate need for WSDOT TSD is for one (1) Expert-level Information Technology Business Analysis
Practitioner for the WSDOT IT Service Management/REMEDY Modernization project, there may be an ongoing need for additional Information Technology Business Analysis Practitioner work as required, over the remainder of the 2023-2025 biennium and potentially into the 2025-2027 biennium. 3.4 Scope of Work
This Position Will Serve As An Expert Information Technology Business Analyst Within The IT Service Management / REMEDY Modernization Project Using Expert, Specialized Knowledge, Experience, And Expertise In IT Business Analysis Based Upon International Institute Of Business Analysis (IIBA), Business Analysis Body Of Knowledge (BABOK) Methodology To
" Develop business requirements using techniques such as:
i. Process mapping
ii. Workflow modelling
iii. Conceptual and logical data modelling
iv. Business rules modelling
v. Use case modelling
vi. Scope management
vii. Requirements management
This position will be ultimately responsible for delivering the appropriate functional and technical design documentation for the project to allow all project work to be completed.
3.6 Work Requirements
All work products, by-products, and services such as analysis documents, requirements documents, project charters, work plans, schedules, presentations, emails, and other project related documentation are the property of WSDOT will be turned over to the WSDOT TSD ETPMO Manager upon demand.
The contractor working as an Expert-Level Information Technology Business Analyst is responsible for eliciting, analyzing, and defining business requirements that are vital to WSDOT program delivery and affect various business units throughout the state.
" Contractor will produce Business Analysis deliverables that are acceptable to the assigned Project Management team, Project Manager, the WSDOT TSD ETPMO Manager, the WSDOT TSD Enterprise Implementation Assistant Director, the Office of the State Chief Information Officer (OCIO), and customers. Deliverables must comply with all Technology Services Division standards for quality.
" Contractor will be responsible to provide the WSDOT TSD ETPMO Manager with weekly status reports and participate in team meetings as required.
" Contractor will be responsible to create and maintain project documentation as specified by the Project Manager, Project Management team, and the WSDOT TSD ETPMO Manager.
3.7 Scope of Work Specific Duties
The following scope of work defines the activities, deliverables, and prerequisites associated with the delivery of the project throughout all potential periods of performance.
Specific Duties Include (but Are Not Limited To)
Elicit, analyze, and document business requirements and business rules from business stakeholders and business subject matter experts:
" Facilitate meetings with business management and staff, elicit and analyze business needs from business customers and Subject Matter Experts, and translate those needs into business approved product scope (not project scope) and product requirements (not project requirements).
" Facilitate meetings with business management and staff, elicit and document current and proposed business process and business rules/logic.
" Elicit and create IT Pre-Project Scoping Statements (PPSS) for consumption by TSD management in their resource planning activities.
" Identify and apply appropriate Revised Code of Washington (RCWs), OCIO Policies, Standards & Guidelines, and ETPMO Standards & Practices in product scoping efforts with clients.
Elicit, Analyze, And Create Business Process And Needs Documentation At a Level Of Detail Defined By The Project Manager And The Project's Software Development Or Acquisition Methodology
" Analyze business processes, business rules, and workflows and document using requirements management software such as Sparx Enterprise Architect or Jama to produce business process maps, as-is and to-be business workflow diagrams, IT capability assessments, business rules, business glossaries for consumption by IT Project teams.
" Analyze business processes and create system context diagrams, use case diagrams, system use cases, domain models, and other required IT specification documentation.
Monitor and control product scope (not project scope) and product requirements (not project requirements) for assigned IT project:
" Trace requirements to stakeholder needs, and stakeholder needs to business objectives.
" Prioritize requirements with the business.
" Document Baseline requirements for the business.
" Facilitate Business approval of product requirements.
" Facilitate IT project team approval for product requirements.
" Track delivery of product requirements.
3.8 Deliverables
Responsibilities
Working with the WSDOT TSD ETPMO Manager, Subject Matter Experts and Project Teams, the Contractor will be responsible for the creation, maintenance, and submission of such Business Analysis deliverables as:
Creation and maintenance of Stakeholder Analyses
Creation and maintenance of Stakeholder Capabilities
Creation and maintenance of Business Context Diagrams
Creation and maintenance of Process Maps
Creation and maintenance of Workflow Diagrams
Creation and maintenance of Product Scope
Creation and maintenance of Candidate Use Case Diagrams
Creation and maintenance of Business/Conceptual Data Model
Creation and maintenance of State Transition Diagrams
Creation and maintenance of System Use Cases
Creation and maintenance of Logical Data Models
Creation and maintenance of Logical Class Models
Creation and maintenance of Business Layer Software Functions
Creation and maintenance of Business Rules
Creation and maintenance of Non-Functional Requirements
Creation and maintenance of Stakeholder Requirements
Creation and maintenance of As-Is/To-Be Workflow Analyses
Creation and maintenance of Traceability Matrices
Creation and maintenance of project meeting agendas, minutes, and action items
Creation and maintenance of weekly, monthly, and quarterly project status reports
Creation and execution of any required Request for Information (RFI) under TSD ETPMO supervision
Creation and execution of any required Request for Proposal (RFP) under TSD ETPMO supervision
Other project related documentation as required by the ETPMO Manager, Project Management team, and Project Director. Skill set info All Information Technology Business Analysis Consultant candidates must have:
" Expert level of experience, (minimum of 8 years), as an Information Technology Business Analyst, performing IT business requirements elicitation, business process analysis and data analysis in the implementation and integration of enterprise-scale, software application, implementation, or integration projects.
" University level or equivalent formal training in business analysis.
" Expert level knowledge, (minimum of 3 years), and demonstrated experience in the creation and maintenance of International Institute of Business Analysis (IIBA), Business Analysis Body of Knowledge (BABOK) framework deliverables.
" Expert level of experience, (minimum of 8 years), that includes process mapping, workflow modelling, conceptual and logical data modelling, business rules modelling, use case modelling, scope management, and requirements elicitation and management.
" Technical background/experience (minimum 8 years), that includes supporting application development, data base administration, or data modelling, in activities such as the design, development, testing, and implementation of a wide variety of information technology systems.
" Demonstrated understanding of requirements elicitation and interview techniques with a wide range of audiences including from front line workers to executive staff.
" Demonstrated understanding of requirements management techniques such as traceability matrices.
" Expert level of experience in Microsoft Office applications including Visio.
" Excellent verbal and written communication skills.
" Prior experience using requirements management software such as SPARX Enterprise Architect or Jama. Experience in implementing Cloud-hosted business process migration in Software as a Service (SaaS) implementations utilizing Google, Amazon, or Microsoft cloud hosting technologies. Education Certifications (if required) A current International Institute of Business Analysis (IIBA) Certification or a current certification as a Project Management Institute - Professional in Business Analysis (PMI-PBA). Certification as a Lean Six Sigma Green Belt. Documentation Required for submission The Candidate needs to complete Appendix 1 & Appendix 2 Work Hours 7:30 am to 4:30 pm Monday through Friday Account Manager Name (Proposal Team) Work authorization required US Citizen Only Relocation is accepted Yes Remote work Yes Additional Notes if any Remotely from the candidate's home office (up to 100% depending on the phase of the project).
Seniority level
Entry level
Employment type
Contract
Job function
Information Technology
Industries
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