HR REPRESENTATIVE

School of Medicine

Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Role Summary

The HR Representative will collaborate with the Department of Psychiatry and Behavioral Sciences Director of Human Resources, administrative team, and with University and Health System partners in the delivery of HR services. The department includes approximately 300 staff members. The HR representative will serve as a liaison for policy and process navigation across the Department and the University. In collaboration with the HR Director, the HR Representative ensures consistent and equitable application of HR policies and procedures, services, and programs.

This role is responsible for a variety of HR support functions including HR records management, personnel actions, JF27, Staff, & Student recruitment, and leave administration. The HR Representative will take a lead role in providing responsive and accurate HR transaction and data processing, as well as the coordination and resolution of specific procedural problems and inquiries, all while maintaining the strictest confidentiality.

Departmental HR Responsibilities 60%

• Perform HR customer service function by creating and managing positions, recruiting and hiring, managing and tracking employment changes, processing pay changes, leave administration and personnel records.
• Maintain working knowledge of HR policies and procedures and ensuring process compliance with applicable rules, regulations and policies.
• Apprise HR Director and/or Chief Administrative Officer of issues, problems or trends and escalate complex HR concerns.
• Process HR transactions in Duke HR Systems by reviewing and approving processes or initiating processes on behalf of the Department.
• Maintain and update documentation and process tracking systems and databases; prepare reports; ensure proper recording, approval and disposition of HR documents received in accordance with established policies and procedural guidelines.
• Maintain HR data integrity by reviewing processes for accuracy.
• Answer Department faculty and staff HR requests and questions, connecting employees with appropriate departments for other services as required and partnering with other Departments as needed, including Central HR.
• Assist with recruiting, interviewing, hiring, and onboarding new employees. Track status of candidates and disposition of candidates at the end of the recruiting process.
• Support HR administration with employee off-boarding, separations, and appropriate processes.
• Assist with initiating and approving employee human resources transactional changes in HR Systems – hires, transfers, promotions, renewals, compensation changes, supplemental payments, etc.
• Partner with HR Director and Division Administrators to disseminate HR- related material on HR issues and provide trainings within the Department.
• Participate in support of annual Duke and departmental events/projects including staff recognitions, SOM influenza policy tracking, and performance evaluation process.
• Prepare and participate in the administration of employee files and records management.
• Work collaboratively with Division Administrations. May serve on HR-related workgroups and committees.
  
  

Academic-Specific HR Responsibilities 40%

• Administration of Job Family 27 hiring and compensation processes to include visa coordination and processing actions in HR Systems.
• Process and support additional aspects of faculty employment such as sabbaticals, paid parental leave, and retirement.
  
  

Required Qualifications At This Level

Education/Training

Work requires organizational, analytical and communication skills generally acquired through the completion of a bachelor's degree program.

Experience

Work requires two years of business, administrative and/or experience with exposure to supervisory or human resource policies and practices.

A master's degree in a related field may be substituted for 2 years of experience.

Preferred Experience

2-4 years experience administering HR in a university setting

Minimum Qualifications

Education

Work requires organizational, analytical and communication program. Skills generally acquired through the completion of a bachelor's degree

Experience

Work requires two years of business, administrative and/or experience. Supervisory experience with exposure to supervisory or human resource policiesand practices related to employee relations. A master's degree in a related field may be substituted for 2 years of experience.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.