Account Manager, Performance Marketing

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20 years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Real Chemistry is looking for a Account Manager, Performance Marketing join our growing team!

Job Summary

The Account Manager, Performance Marketing, is responsible for executing day-to-day projects and client deliverables across one to two accounts. You’ll be the day-to-day partner to clients and will leverage your developing knowledge of performance marketing to support performance marketing strategy development and delivery. You will activate omni-channel digital first marketing and advertising campaigns for our clients, leveraging your capabilities in dynamic ad creative, CRM, personalization, gathering actionable insights and the adtech and martech ecosystems.

Open to all US locations

What You’ll Do

Client Relationship

• You’ll be the main Real Chemistry point of contact with the client marketing team, developing and maintaining meaningful and productive client relationships to ensure that strategic recommendations and deliverables surpass client expectations
• Initiate on-going communication with clients to manage and align expectations, ensure staffing resources and performance expectations are met.
• Provide proactive counsel on research findings, campaign results, the external marketplace, competitive pressures and brand influences, gains consensus on creative ideas, and develop strategic initiatives
• Manage multiple client engagements of varying sizes in a fast-paced environment
  
  

Strategy

• Collaborate with internal team and client peers to support strategic solutions that respond to business and communications challenges with healthcare professionals, patients and caregivers.
• Create thoughtful, clear, concise decks that outline business objectives, POVs, strategic plans, etc.
• Provide counsel and guidance internally and with client on guiding creative and placement optimizations
• Provide strong input on KPIs for program success and performance data. Guiding the team on all reporting outputs.
• Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital and communications to help spot opportunities for the client to achieve greater success for their business and brand, reach a broader audience and use all the tools at their disposal
  
  

Operations

• Work to ensure smooth orchestration of activities across client, Real Chemistry and clients’ partner agencies.
• Inspire and lead internal teams to deliver flawlessly
• Serve as the first line escalation point for execution and project challenges, utilizing technical and influence skills to problem solve and keep projects on-time and on-budget
• Partner with practice and shared service leads throughout the business to identify opportunities to streamline, elevate and innovate our tactical processes, incorporating feedback from direct reports
• Work directly with Account leads and Media counterparts to develop, vet, and execute campaign scopes and ensures all team members are tracking to responsibility/budget
  
  

This Position Is a Perfect Fit For You If

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.
  
  

What You Should Have

• You’ve achieved a midlevel account management/client services or project management role at a pharmaceutical/advertising/healthcare or biotech agency or client-side organization
• You have great organizational, writing and communication skills across both external and internal audiences
• You have at least a couple of years managing a client’s performance marketing/advertising-driven activities across display, video, social and search
• Must have strong knowledge of the platforms and data used to support and measure the overall performance of the campaign
• Fundamental understanding of media platforms (AdWords, DoubleClick, MediaMath, Trade Desk, Meta, LinkedIn, etc.) and processes, and general familiarity with tag management tools (GTM or Tealium)
• Exceptional project management skills: demonstrated ability to work under pressure to meet deadlines, prioritize and manage detailed budgets
• Knowledge of medical/scientific/technical terminology and clinical data on assigned projects/accounts. Managed Markets experience preferred
• Work related diversity, equity and inclusion involvement a plus
  
  

Pay Range: $63,000.00 – 75,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: https://www.realchemistry.com/

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.