About the Position: The Opioid Use Care Coordinators will serve to link persons entering Residential Drug Treatment services with addiction doctors. HealthRIGHT 360's Integrated Care Center (ICC) provides medical, dental, behavioral health services, addiction medicine and psychiatry. Members will connect new and existing patients to Medicated Assisted Treatment providers. Members will follow care of MAT patients and assist with scheduling patient appointments, patient education and resolving medication issues. Members will also connect clients to primary care and dental services. Finally, members will conduct outreach to residential clients and liaise between clients and care teams.
Note: This position may be adjusted to incorporate new projects.
About the Organization: Integrated Care Center at HealthRIGHT 360 provides compassionate, non-judgmental care. Our supportive staff is experienced with the complex healthcare needs that can result from homelessness, poverty, and addiction. Our providers have specialized expertise in preventative health, chronic conditions, the treatment of infectious diseases, and addiction.
Major Duties and Responsibilities
Duties And Responsibilities May Include
Practicing intake and referrals of patients in need
Referring patients to other programs and community services
Providing follow-up and case management to deliver assistance and information
Maintaining professional boundaries and respecting patient confidentiality
Documenting interactions with patients in an electronic health record
Characteristics of an Ideal Candidate
Organized
Multi-tasker; able to balance
Able to communicate effectively with individuals of diverse backgrounds and identities
Creative problem-solving skills
Compassionate
Knowledge Required for the Position
Knowledge of AmeriCorps/Health Corps member requirements
Skill with Microsoft Office or other software for a variety of data processing operations involving a range of problem solving, record keeping, correspondence, and service tracking options.
Supervision
Member uses initiative in carrying out recurring assignments following set procedures, independently
The supervisor assigns service activities, advises on changes in procedures, and is available for assistance when required
The supervisor assigns service activities in terms of project objectives and basic priorities and is available for consultation in resolving controversial issues.
Review
The service activities are reviewed for accuracy through spot checks, through complaints from customers, and through observation of the member at service.
The member independently plans and carries out the projects and selects the approaches and methods to be used in solving problems
Completed projects are reviewed very generally to determine that objectives have been met and are in compliance with policies and regulations.
Guidelines
Written and oral guides provide specific instructions for doing service
Most instructions are easily memorized and require little interpretation
Detailed guidelines exist, including regulations and directives, handbooks, precedents, industry standards, and files of previous projects
Guidelines are generally applicable, but the member independently makes adaptations in dealing with problems and unusual situations
Complexity
Member has to develop, analyze, or evaluate information before the service position can progress
The facts or conditions of the service position are clear cut, predictable, and apply directly to the assignment
The service position assignments vary significantly or often involve unusual circumstances and incomplete or conflicting data
Special Considerations
The NHC Member Will
Serve Monday - Friday, 8:30AM - 5:00PM
Serve approximately 40 hours per week at their Host Site
Serve in-person
Language Proficiency Requirements
No language other than English is required.
Criminal History Check Requirements Beyond NHC Standard Checks
No other Criminal History Check Requirements beyond NHC Standard Checks.
Requires Personal Vehicle
No
Apply to NHC
Site
HealthRIGHT 360
1563 Mission St, San Francisco, CA 94103
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Non-profit Organizations
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