Associate Director

West CAP is a forward-thinking non-profit organization committed to empowering low-income families in rural communities since 1965. We are currently seeking a full-time Associate Director. In this role, you will oversee programs, strategic planning, collaboration with other entities, program operations and policy advocacy related to West CAP’s community action mission. Responsible for providing program support including program development and expansion, program staff hiring and supervision, intake processes, budget development and monitoring, on-going program evaluation, data and outcomes tracking, and program reporting to the West CAP Board and others.

This position is based out of our Glenwood City, WI location, with opportunities for hybrid remote work after role orientation and training.

The role presents both challenges and rewards, and at West CAP, our culture mirrors this dynamic. Our team is collaborative, dedicated, and committed to serving our participants with dignity and respect. We foster a trauma-informed environment that prioritizes employee well-being and promotes work-life balance through generous PTO and flexible scheduling options.

Required qualifications:

• Minimum of a bachelor’s degree in a related field with a minimum of 5 years of supervisory and program management experience.
• Preferred experience in facilities management, understanding of building systems, construction practices, and energy efficiency principles.
• Knowledge of and, preferably, experience in non-profit administration and working with poverty issues and marginalized populations.
• Public relations, policy advocacy, data research, and analysis skills desired.
• Understanding of grant compliance and fiscal monitoring.
• Budget management experience preferred. 
• Excellent communication and collaboration skills are needed, including both written and oral presentation.
• Strong computer skills are required, including competent with MS 365, Adobe, and client data systems.
• Experience in successful grant writing, including managing recurring grant application submissions.
• Contractor management experience.

If you don’t have all of the above qualifications but still think you might be right for the job, please reach out or apply.

Benefits:

• Competitive salary, starting range $65,000 to $68,000
• Comprehensive benefit package including health, dental, retirement, and free life/disability benefits
• Remote work options
• Over 4 weeks paid time off first year of employment
• 9 paid holidays
• Paid training and development opportunities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Administrative oversight of programs, including contract management, compliance monitoring, program structure oversight, strategic planning, program development and new program development, support of program activities, reporting, and funding source relationships.

Provide leadership and supervision to supervisees by on-going evaluation of essential duties and responsibilities, provide appropriate training, succession planning, performance management and provide general support and back up responsibilities if needed. 

Responsible for program budget development and on-going fiscal monitoring of programs in accordance with funder and West CAP requirements. Involve and educate program management in the budget development process.

Participate in community/funder/agency meetings and collaborate with community partners on projects, etc.

Provide ongoing training and resources to all program staff for consistent, holistic, and trauma informed service delivery to program participants.

In coordination with the Associate Director for Social Development, responsible for submission of West CAP grant/funding applications to support programs and new initiatives. Oversee and assist programs with submission of reoccurring grant applications. Report all funding applications to West CAP Board of Directors monthly through grant tracking report.

Utilize West CAP’s cross-program referral process to integrate program activities and maximize positive outcomes for clients to develop a whole family approach. Work with the Associate Director for Social Development to coordinate and maximize the structural and functional interrelationships of agency contracts and programs and provide assistance to other community agencies in collaborative planning.

In partnership with the Associate Director for Social Development, manage West CAP’s client information system including monitoring and training all programs for proper customer data and ensuring the upload of critical documentation. Responsible for program set up, system changes for tracking agency outcomes, and user maintenance. Regularly run reports to ensure data accuracy.

Oversee program outreach of services to vulnerable and diverse populations in West CAP’s service area.

Maintain and manage the ROMA Outcome Reporting system for responsible programs and report to West CAP Board monthly.

In partnership with the Associate Director for Social Development, is liaison to the West CAP Board of Directors Program Committee. Assist committee with strategic planning, resource development and program evaluation activities.

Research and maintain current data relevant to program issues. Conduct targeted surveys, including partnering with Associate Director for Social Development to conduct triennial survey of low-income households as required by CSBG.

Represent West CAP in varied settings, including giving presentations to local and regional conferences and events targeted for community action, human service groups and the general public.

Understand the impact of state and federal policy and advocate effectively for West CAP and its programs and services. Assist the Executive Director in program-related external relations and board relations.

Review and approve program APVs. 

Participate in Operation Team meetings.

Perform other duties as assigned.

For consideration, please apply by sending your letter of interest and resume on our site https://westcap.org/jobopportunities/ or send to: West CAP, P.O. Box 308, Glenwood City, WI 54013.We are happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at [email protected]. We embrace diversity, inclusion, and employees who reflect the population we serve. We encourage applications from all qualified candidates without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

Equal Opportunity Employer

No otherwise qualified person shall be excluded from employment, be denied the benefits of employment or otherwise be subject to discrimination in employment in any manner on the basis of age (over 40), race, religion , color, sex, sexual orientation, gender identity (including gender expression), national origin or ancestry, disability or association with a person with a disability, arrest record, conviction record, marital status, family/parental status, pregnancy or childbirth, military participation, genetic testing, submitting to honesty testing, or use or non use of lawful products off the employers premises during non-working hours.

Our Culture

We believe that as employees, volunteers, and board members, dedicated to our mission of reducing poverty and developing assets, we must apply ourselves to the task of growing as a sustainable organization and as employees. Our work life illustrates our beliefs as an agency.

Consequently, we seek to conduct our work in a supportive environment and within a mutually supportive culture. Within our agency we value and seek to create a qualified workforce that reflects the demographic and cultural diversity existing in our larger community. Our employees are competitively reimbursed for their jobs and provided with a workplace and the tools that enable effective effort. Employees and board members have opportunities to make contributions to decision-making processes. Within our work, we relate to one another as we relate to our clients; with respect, honesty, and civility. We know that we can count on one another.

Our behavior emulates what we desire for our participants; learning and growth are key ingredients of the culture we seek to build. As an organization (a corporate person), our citizenship demonstrates what we expect of our community compassionate institutional behavior, behavior that works for the common good of the community.