Accounts Receivable Specialist

Job Details

• Collections Analyst
• Work Schedule: 8-5, 9-6 flexible
• Interview Process: 2 to 3 rounds, all virtual interview
• Pay $35 to $35 an hour
• Employment Type: Long-term contract

Key Responsibilities

• Proficient in Excel - pivot tables, V-lookup, managing accounts, working with AP department
• Execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records
• Communicate effectively with customers on collection issues, discrepancies, and short payments
• Collaborate with internal teams to resolve receivable issues and achieve common goals
• Prepare statements and letters related to collections

Job Description: Provides administrative support in the collections process. Prepares outstanding accounts reports and gathers credit and/or reference information. Maintains database by entering, updating, and retrieving data, as well as formatting and generating reports. Assists in resolution of outstanding invoice problems from past due accounts. Responds to inquiries from customers or external collection resources. May place calls or send messages to those with unresolved issues. Level Description: Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks. Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Normally receives little instruction on daily work, general instructions on newly introduced assignments. Typically requires a minimum of 2 - 4 years of related experience.

Your Mission: The Collections Analyst plays an important role in the Finance Department by ensuring the timely collection and application of payments from our customers and accurate accounts receivable reporting. This position requires a person who performs at a high level of accuracy and efficiency, is well organized and demonstrates ownership and initiative to accomplish goals.

• Liaise with customers on a timely basis, execute collection activities, reconcile and track daily/monthly AR balance accounts with customer records.
• Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies and short payments.
• Collaborate with various internal business functions such as Billing, Treasury, Sales and external customers to resolve receivable issues and to achieve common goals and objectives.
• Provide administration work related to collections, such as preparing statements and letters.
• Be accurate, efficient and organized within daily responsibilities.

Your Competencies:

• Strong attention to detail.
• Proficient with Microsoft Office software, especially Excel.
• Strong interpersonal and communication skills, both verbal and written.
• Excellent organizational skills and ability to manage multiple tasks and competing demands.
• Ability to work in a fast-paced, demanding environment.

Your Education & Experience:

• Bachelor's degree; or equivalent years of experience.
• A minimum of 5 years experience in Finance/Accounting.