Results Co-ordinator

This role entails supporting the work of the Sexual Health Advising, Chlamydia Screening and Medical teams, by understanding and co-ordinating test result processes within the service. Reporting to the Chlamydia Screening Officer, you will be working in a busy environment with regular and clear communication with clinical teams. You will ensure test results from different sources are appropriately managed by informing patients, staff and key stakeholders of results and processes. You will regularly liaise with the UKSHA Pathology lab to chase results. Acting as an administrative and information resource for test and recall processes, you will also be key in identifying any testing issues that arise and reporting them appropriately. You will be based within a busy office; however hybrid remote working is available at the discretion of your manager and service needs.

Email And Records Management

• Daily management of the Sexual Health email inbox, including sorting, actioning relevant items, and transferring remaining items to the appropriate parties.
• Setting up and maintaining patient records, including uploading test results and managing recalls.
• Working directly alongside the Health Adviser and Chlamydia Screening teams to ensure comprehensive results management.
• Aiding in the implementation of a new electronic patient record system as required.
  
  

Results And Recalls Management

• Daily review and reconciliation of test results from the central clinic, online tests and chlamydia screening.
• Liaising with internal lab and UKSHA Pathology lab as necessary.
• Ensuring all results are back and actioned within the required timeframe.
• Regular management of various clinical recalls, ensuring appropriate follow-ups and actions are taken.
• Identifying problems or issues that arise within the results processing system and reporting them appropriately.
  
  

Ad Hoc Tasks

• Chasing up outstanding/urgent results
• Producing patient documents when requested
• Supporting User Service Group work
• Contacting patients for survey feedback
• Liaising with Trust HQ for clinic supplies.
  
  

Specific responsibilities may be subject to change as clinical services evolve.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For further details / informal visits contact: Name: James Gabb Job title: Senior Health Adviser & Screening Manager Email address: [email protected] Telephone number: 01173426945

Unity Health Advisers - 01173426944