A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
Our Digital Learning team supports internal leaders by developing and implementing targeted learning materials. As part of the team, you’ll help develop Digital Learning materials, multimedia classes and other interactive products that play an important role in the education of our people.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
Responsibilities
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
PricewaterhouseCoopers Service Delivery Center (Bangalore) Private Limited is a wholly owned indirect subsidiary of the US firm of PricewaterhouseCoopers. As internal firm services, we enable the firm, to enhance PwC's ability to address the strategy, growth, and innovation agendas of its clients. The Talent Development team is helping empower our employees. We are working on new and exciting challenges with the aim to make our Acceleration Center a great place to work and build a high performing team. We are currently a growing team handling all the Horizontals in our Bangalore and Mumbai AC center.
About The Role
PwC’s Talent Development team require both technology and functional training support. We are looking for a Manager who has a strong Leadership Development training solutioning expertise to work closely with stakeholder to support the leadership development agenda for PwC’s Acceleration center. This role resides in People Development & is a people manager role.
Position Requirements
Understands end to end of Leadership Development upskilling process – need identification, validation, design and delivery of learning solution for the organization.
Has a strong foundation on past behavioral training delivery, design experience and currently leads/manages/engages with business leaders to drive the Leadership development training roadmaps
Has worked extensively on program managing (both build and run) long term leadership development programs using a strong project management aspect
Has a strong experience and expertise in measuring impact and have been able to actively add value to business goals through upskilling
Must understand working dynamic of building a comprehensive program by working with globally dispersed stakeholders
Acts as an SME on behavioral & leadership topics and is fully aware of industry best practices for a virtual deliver.
Is a powerful communicator and influencer, by working closely with leaders (globally) to ensure that key stakeholder relationships are developed and maintained, business needs are met and L&D are providing a measurable partnership that adds value.
Has led successful creation and implementation of leadership development programs in senior leadership (Sr. Managers, Directors, VPs)
Had managed learning budgets, audits, vendors and presented L&D dashboards during business reviews with senior stakeholders (Directors and above)
Understands agile program management dynamics effectively to ensure ongoing iteration
Has excellent command on managing data and analysis to represent effectiveness, trends etc.
Has a strong understanding of Coaching & Psychometrics and had used them effectively while designing a program
Has complete understanding of talent management process like Talent Reviews to ensure developmental interventions are aligned
Has effectively done in-depth Training Needs Analysis and created relevant behavioral and leadership development roadmaps
Skills
What You’ll Need
Candidate should have a thorough understanding of key concepts related to Learning and Talent Development – ADDIE, Kirkpatrick’s Evaluation,9 Box Grid, Assessment & Development Centers, TNI
Excellent relationship building and influencing skills across mid and senior level stakeholders
Has excellent L&D project/program management experience in terms of the entire project life cycle
Have strong business acumen, with an ability to understand how business processes and decisions impact people and organization
Be able to design solutions based on the inputs received from HR & leadership teams pertaining to the respective business
Have strong analytical, facilitation, communication, presentation skills, interpersonal and influencing skills
Has experience of handling people and coached for optimum performance
Should be high on energy, agile and experienced in handling a matrix organization
Qualification
MBA/OD/Psychology degree in a related field or equivalent practical experience
Overall experience of 14/15 years in L&D with strong experience in behavioral training
Psychometric certifications like HBDI,MBTI,DISC etc. would be added advantage
Experienced with Coaching/Coaching Certification would be preferred
Education (if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Professional Services
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