Store Admin Assistant

Store Admin Assistant in WESTMINSTER CO

Position: Hourly/Non-Exempt

Job Type: Full-time

Location: Westminster, CO

Starting at $20 / hour~

The Store Administrative Assistant is a supervisory role that is crucial to the successful operation of a retail store and to delivering exemplary customer service to our customers. In addition to operational tasks, the Store Administrative Assistant is a vital member of the store’s management team, who works on the showroom floor in a customer-facing, leadership position involving daily interaction with customers, team members and vendors. This role spans a wide range of tasks from customer service, both internal and external; human resources administration, sales reporting, general administration, record keeping and sales floor supervision. The Store Administrative Assistant utilizes strong problem-solving and organizational skills, attention to detail, and follow-through in the carrying out of their duties. The Store Administrative Assistant serves as the store point person and liaison to the HQ Accounting and Human Resources teams.

What You Will Do

• Greet our clients & customers and answer our phones in a prompt, professional and polite manner as part of our team.
• Provide leadership to salesfloor and store team and act as “manager on duty” with delegated authority in the absence of other higher-level management team members.
• Be a keyholder of the store and have all necessary access codes to successfully execute opening and closing procedures and securing the premises at closing.
• Follow up over the phone or email with customers regarding incoming merchandise, inventory updates, coordination and deliveries in coordination with the warehouse team.
• Follow up with Sales Associates regarding old open orders and old balances on aging report.
• Process sales transactions, service orders and refunds accurately, promptly and with high-level organization skills, and approach.
• Show a team approach with open and honest in communication, supporting colleagues and customers, tagging merchandise, maintaining displays, keeping the showroom and backroom clean and tidy and ready to jump in for showroom changes.
• Understand and adhere to our company policy, procedures and be proficient enough to help store staff with questions on policy and procedures. This includes and is not limited to:
• Processing biweekly payroll.
• Ensuring compliance with company policy and local, state and federal laws.
• Keeping accurate payroll, PTO and absence records for each team member.
• Support the store’s recruiting, onboarding process, store orientation, clocking system, medical benefits and performance management documents.
• Supporting a safe work environment and coordinate store Safety Committee, Safety Training, Incident, Workers Comp and injury reports.
• Partner closely with the Accounting and Finance team on:
• Reconciling the Daily Transaction Listing and other daily, weekly and monthly reports.
• Balancing daily cash and other media receipts.
• Bank deposits, ensure the store has enough change and sales auditing.
• General accounting, general administration, record-keeping, processing financing paperwork including monthly journal entries, taxes and accounts payable.
• Print and process vendor checks and stock checks.
• Manage store supplies within assigned budget.
• Work with Sales Associates to ensure the prompt collection of bad debt
• Perform other duties or special projects when assigned.
  
  

Who You Are

• Love retail, helping customers and colleagues, very organized and enjoy being detail oriented.
• Prior supervisory experience preferred and someone who works with others to achieve goals, wants to work productively as a team to create an honest, fair and ethical working environment.
• Enjoy problem solving, naturally curious, can work under pressure with customer, HQ teams and colleagues.
• Familiar with general accounting principles and standards, general administrative duties, light bookkeeping and able to read and understand work orders, shipping and receiving paperwork.
• Fine with 10-key, computer skills, MS Office, HRIS software, CRM, Social Media platforms, accounting systems and software and strong written and verbal communication skills for addressing customers and colleagues.
• A valid driver’s license is preferred.
• This job operates in a retail store and office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets and fax machines.
• Prolonged standing and sitting, walking in store and warehouse and some lifting, pushing and pulling of furniture up to 25lbs unassisted.
• Working hours will include weekends and holidays and will require flexibility.
• Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.
  
  
  

Education: High School diploma or equivalent GED, 2 year’s work experience in a related field for administration and or retail administration preferred.

Scandinavian Designs Furniture Offers:

• Benefits for Full-time Associates* including:
• Health benefits for Associates on the single coverage plan
• Opt-in for Dental and Vision
• Health Savings Account (HSA)
• 401k
• Work life balance – no overnight hours!
• Paid Time Off (PTO)
• Fun and rewarding work
• Visually inspiring workplace
• Family-oriented team environment
• Regular schedule
• Generous merchandise discounts
• Pet Insurance
• Tuition Assistance
• Benefits eligibility depends on scheduled hours.
  
  

https://members.bcidaho.com/

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NOTE: All applicants must satisfactorily complete our pre-employment drug screen, physical (Obtain DOT Medical Card), background, and motor vehicle record check.

A family business 50 years in the making, with 50 furniture showrooms and 700 employees across the U.S. in the near future, our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.

We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.