SDR Manager, West

Are you ready to redefine the future of work with cutting-edge AI? At Cresta, we're on a groundbreaking mission to supercharge the effectiveness of knowledge workers, making them 100x more productive, 10x faster, and 10x better.

Imagine transforming Call Center operations with our real-time agent assist product and harnessing the power of AI with our comprehensive suite of post-call analytics and coaching tools. Born from the prestigious Stanford AI lab, Cresta was co-founded by visionary Sebastian Thrun , the genius behind Google-X, Waymo, Udacity, and more. Our company is now driven by Ping Wu , the co-founder of Google Contact Center AI and the Vertex AI platform and Tim Shi (co-founder), an early member of Open AI.

Our world-class team comprises AI and ML experts, dynamic go-to-market leaders, and top-tier investors and advisors from Andreessen Horowitz, Greylock Partners, Sequoia Capital, and former AT&T CEO John Donovan. With an impressive roster of clients like Intuit, Porsche, and Verizon, and accolades from Business Insider, Forbes, and Gartner, Cresta is a startup that's capturing the world's attention. We’re also recognized on the Forbes AI50 in 2024!

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About The Role

As Cresta’s newest Sales Development Manager, your focus is on building, coaching, and inspiring a world-class team of 6 SDRs tasked to creatively prospect into key accounts.

You will strategically implement repeatable processes, evolve the SDR playbook, and take full ownership of pipeline targets while cultivating a team culture of creativity, growth, and accountability.

You’ll form deep partnerships with Marketing, Sales, and RevOps to accelerate growth across inbound and outbound channels, taking the SDR program to new heights.

Responsibilities

• Hire, onboard, and develop exceptional SDR talent
• Build & iterate on a data-driven Outbound & Inbound strategy
• Foster a winning culture of high accountability and performance
• Motivate the team through lucrative incentives and contests
• Uplevel SDRs and help them grow into our future AEs and managers
• Report on SDR KPIs to ensure that KPIs and SLAs are hit daily
• Partner cross-functionally with Marketing, Revenue Operations, and Sales on key initiatives
  
  

Qualifications We Value

• 2 years of sales / SDR leadership experience in a high-growth technology company
• Located in the San Francisco Bay Area and willing to commute to the office 3x per week (Monday, Wednesday, Friday)
• Deep understanding of modern SDR processes and tools such as Outreach, Gong, LinkedIn Sales Nav, 6sense, and Zoominfo
• Experience executing an outbound multichannel strategy
• Consistent track record of exceeding quota while both leading a team and as an individual contributor
• Strong analytical experience with experience managing pipeline goals and forecasting
  
  

Perks & Benefits

• We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Monthly Gym & Phone allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunches and dinners included for in-office employees via Grubhub
  
  

Compensation

Compensation for this position includes a base salary, equity, and a variety of benefits. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are actively hiring for this role in the US and your recruiter can provide further details.