PLC Services Business Leader

As a 100% Employee-Owned company, Robert E. Mason & Associates, Inc. believes our Associates are the foundation of both our customers’ and our success. Our strong company culture, and belief in continued investment in our Associates, has helped us realize long Associate tenures, as well as long lasting relationships with our customers. Under the Robert E. Mason & Associates, Inc. umbrella there are two divisions: R.E. Mason and Apperture Solutions.

R.E. Mason is an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. Emerson is the global leader of process systems and solutions. R.E. Mason provides industry-leading process equipment and service for process control, automation, safety, and reliability. The industries served include Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Apperture Solutions is a technology independent, professional consulting, and implementation services firm. Apperture Solutions offers Data Enablement, Production Optimization, Operations Management, and Other Value-Added Services. Apperture Solutions partners with other providers to offer our customers the technologies and solutions that fit their needs.

What Apperture Offers Associates

Apperture is a 100% employee-owned company that offers a comprehensive, industry leading benefits package to all eligible Associates:

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan, including a Safe Harbor contribution
• Medical / Dental / Vision Insurance
• Employer paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options that include vacation time, sick leave, personal leave time, REM Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules
  
  

General Description

As the PLC Services Business Leader, your primary responsibility will be to oversee a new and growing PLC services team, emphasizing exceptional management skills. You will drive team performance, client satisfaction, and operational efficiency while also contributing to business development efforts.

Specific Responsibilities

Team Development and Leadership:

• Build and lead a team of PLC services professionals, inspiring excellence and fostering a collaborative environment.
• Define clear objectives, performance metrics, and growth paths for team members.
• Encourage professional development and ensure that team members are well-equipped to excel in their roles.
  
  

Operational Excellence

• Streamline and optimize team processes and workflows to enhance efficiency and service quality.
• Implement best practices and quality control measures to consistently deliver high-quality PLC services.
• Ensure compliance with industry standards and safety regulations.
  
  

Business Development And Client Engagement

• Work with the sales team to identify potential clients and projects.
• Provide technical expertise and insights to support proposal development and project bidding.
• Contribute to the strategic growth of the team by leveraging your technical acumen.
• Serve as the primary point of contact for key clients, nurturing strong and lasting relationships.
• Collaborate closely with the technical team to understand client needs and oversee the delivery of tailored solutions.
• Monitor client satisfaction and take proactive measures to address concerns.
  
  

Financial Management And Planning

• Manage the team's budget and financial performance, ensuring alignment with revenue and profitability targets.
• Monitor key performance indicators (KPIs) to make data-driven decisions and drive financial success.
• Participate in the development and refinement of the team's strategic plan, aligning it with company objectives.
• Continuously assess market trends and emerging opportunities to inform team strategy.
  
  

Required Competencies

• US Citizenship with a valid driver’s license required
• Excellent communication and interpersonal abilities.
• Ability to work in team environment; a team player
• Self-directed, self-motivated, and detail oriented
• Customer focused
• Organized and reliable; Demonstrates integrity
  
  

Required Education And Experience

• Bachelor's degree in engineering, business, or a related field.
• Extensive experience in PLC services, industrial automation, or related areas.
• Demonstrated leadership and team management skills.
• Strong operational and financial management expertise.
  
  

Preferred Experience/Competencies

• Business development
• Project management, traditional and agile
• Experience in one or more of the following industries: Chemical, Life Sciences, Energy, Food & Beverage, Metals & Mining, and Pulp & Paper
  
  

Apperture is a federal contractor and, as such, is required to solicit the race, gender, disability status and protected veteran status of candidates. Thus, you are required to answer self-identification questions as part of your application process. These questions are part of Apperture’s Affirmative Action Plan and the completion of these questions will not have any effect on any consideration of your application materials.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and need to request an accommodation in order to apply for a position with Apperture, please call our office at (704) 375-4465.