Non-Traditional Admission Student Assistant

Job Details

Description

POSITION TITLE: Non-Traditional Admission Student Assistant

CLASSIFICATION: Student Worker

REPORTS TO: Director of Non-Traditional Enrollment

DEPT: Non-Traditional Enrollment

Essential Duties And Responsibilities

(OTHER DUTIES MAY BE ASSIGNED)

• Assist admissions staff with daily responsibilities
• Communicate with prospective students via phone calls, emails, and mailings.
• Contact students about inquiries, application status, and missing items.
• Listen and respond to voicemails, when necessary.
• Answer emails as designated by admission staff.
• Mail information to students, when requested.
• Record all correspondence in SalesForce, pertaining to each individual student.
• Inquiry communication, as directed.
• Conduct file audits to ensure accuracy in SalesForce.
• Maintain graduate enrollment counselor contact, during travel and regular work

scheduling.

• Assist with guest tours, visits, and information sessions.
• Assist with orientations, class starts, and add/drop.
• Work with Non-Trad Enrollment Staff to improve systems and processes.
• Meet with Non-Trad Enrollment Staff at least once a week.