General Manager

Jimmy John’s General Manager – JJSA INC

Reports To

The General Manager will report to their Area Manager

Job Overview

Oversees all aspects of operation at the store level. Manages both costs of labor and food while providing superior customer service and product.

Responsibilities And Duties

• Oversees and manages all staff, delegating tasks and positions.
• Creates and manages the weekly employee schedule.
• Confirms that all corporate compliance standards are followed at all times.
• Verifies that all orders are prepared with 100% accuracy.
• Prepares all products and ensures proper levels of preparation are maintained.
• Hires and trains any necessary staff members.
• Handles necessary daily paperwork.
• Counts all inventory weekly and prepares weekly reports.
• Handles and resolves any customer issues and complaints.
• Handles any emergency situations (weather, robbery, injuries, etc.).
• Audits the store regularly to “hospital clean” standards.

Qualifications

• Able to work up to 55 hours a week (when needed).
• Positive enthusiastic attitude; exceptional communication skills.
• High school degree or GED preferred.
• 2 years of management experience.
• Capable of basic math skills.
• Able to use Microsoft excel and word.
• Able to lift up to 60 lbs.
• Food safety certified manager preferred. (Can set up with JJ's! At no cost to you!)