Strategic Communications Manager

Job Title

Strategic Communications Manager

Position Overview

The strategic communications manager has responsibility for managing and executing day-to-day communications that engage, connect, and inform both internal and external audiences for the residential business unit. The role includes positioning the business unit (internally and externally), building relationships and creating consistent messaging to strengthen associate engagement, drive change, and enhance and protect Shaw’s reputation with customers.

Key Responsibilities

• Develop and execute business unit communications strategy through content development and planning, digital engagement and live events.
• Project manage daily and ongoing business unit communications initiatives and manage content planning for channels such as monthly townhall, all associate newsletters, customer town halls, in-person customer engagements, live events, etc. and ensure communications are delivered in a timely and consistent manner
• Manage business unit communications platforms and drive strategy for greater engagement, efficiency, scope and reach
• Manage metrics and processes that measure communications impact and reinforce accountability
• Work with strategic communications director to provide internal and external communications recommendations and support for major organizational change and initiatives
• Execute communications to support business strategies and promote awareness, understanding and adoption of business unit priorities and values
• Manage graphic design, web development and video production process aligned with delivering communications
• Build and maintain trusting relationships with company leaders and other communications stakeholders and contributors
  
  

Requirements

• Four-year college degree.
• 5 years of experience in communications field.
• Clear and concise written and verbal communication skills.
• Advanced writing and editing abilities.
• Excellent problem solver with good attention to detail and ability to think conceptually and strategically.
• Experience managing multiple communications platforms and related projects.
• Adaptable to a dynamic, fast-paced work environment and able to implement alternate solutions.
• Self-motivated with the ability to work independently and possess good organizational skills.
• Strong business acumen.
  
  

Potential Factors

• Learning agility
• Adaptability
• Navigates ambiguity
• Passion for results
  
  

Key Competencies

• Deliver compelling communication
• Demonstrate inclusive leadership
• Demonstrate customer orientation
• Demonstrate strategic influence
  
  

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, gender identity, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.