Bachelor’s degree in data management and analytics or related field of study
Two or more years prior experience in higher education, database management or service-learning
Advanced proficiency in Excel, proficiency in Qualtrics
Must have strong interpersonal skills and excellent attention to detail
Ability to work well in a highly collaborative team environment
Ability to multi-task in a fast paced work environment
Ability to work well with and mentor college students
Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world
Preferred Qualifications
Masters in data management, data analytics or related field of study
Three or more years prior experience working in database management in higher education
Familiarity with GivePulse database platform
Advanced proficiency with Qualtrics, Tableau, Excel, Slate, Power BI, R
Duties And Responsibilities
Provide overall management and coordination of existing data and relational database systems, including all service-learning and community engagement data, ensure data integrity for analysis, reporting, and dashboard creation in order to inform and drive decision-making for experiential-learning programs.
Configure and manage the service-learning registration database (GivePulse). Manage the student registration and engagement process for all academic service-learning courses providing support for students and faculty. Upload all service activities into the registration portal each semester, track student registration and participation in service.
Manage and track the engagement and compliance processes for service-learning students and university-wide service events (Meet CLE , Jesuit Day of Service, etc.); this includes configuration of GivePulse; collaboration with community partners, on-campus stakeholders (Health Center, JCU Police Department), and CSSA staff; tracking compliance status and supporting students.
Develop and maintain queries from CSSA data sources to provide useful reports on a timely basis. Prepare custom reports, interactive dashboards, and relevant data insights for internal and external stakeholders, including senior leadership, board of trustees, community partners, and practitioners.
Utilize analytical (Excel, SQL , R, etc.) and visualization tools (Tableau, Power BI, etc.) to wrangle, clean, transform, and mine data; create dashboards to track key metrics and generate reports to inform decision-making.
Coordinate the adoption and configuration of Slate with on-campus stakeholders, and join data from Slate, Banner, GivePulse, DegreeWorks, Coursedog, and other data sources, in order to create, prototype, and test an experiential-learning dashboard.
Manage database system enhancements and upgrades including those in GivePulse to support civic engagement initiatives.
Document system design and processes for the training, reference and education of team members on processes and system functionality.
Supervise and coordinate the work of the data intern, which includes training and administration of GivePulse database, outreach to campus stakeholders for service-based data and usage, service attendance tracking and analysis, cleaning and transformation of data, and creation of statistical reports.
Supervise and coordinate the work of the marketing intern, which includes: marketing content creation, including digital media (website, e-news, social media, photography) and print materials (reports, flyers, and pamphlets); social media planning and implementation; analytics of marketing content; and development of CSSA brand among internal and external audiences. Implement brand and marketing strategy in collaboration with Director.
Coordinate the registration processes and assist with CSSA special events and large group service projects such as Meet CLE , and Jesuit Day of Service.
Fulfill other duties/responsibilities as assigned by the Director.
AS790P
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Higher Education
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