Retail Trainer

Curefit Healthcare Pvt Ltd is India’s largest fitness company. Founded in 2016 by Mukesh Bansal and Ankit Nagori, Curefit offers a comprehensive range of fitness services and products through its two brands, cult.fit and cult.sport. With a mission to make fitness fun, easy and accessible, cult.fit offers group workouts, online classes, sports facilities, and personalized solutions at fitness centers & partner gyms across the country. By adopting innovative subscription-led revenue models and employing cutting-edge technological interventions to cultivate healthy habits, cult.fit has emerged as the go-to destination for fitness enthusiasts across the country. cult.sport focuses on simplifying health and well-being by offering smart fitness products tailored to the everyday athlete. The cult.sport product range is thoughtfully designed to deliver the ultimate workout experience, featuring high-quality sportswear, versatile at-home workout equipment, bicycles, and nutraceuticals.

We are looking for a Retail Trainer to handle the training needs of our offline retail team using various methodologies, techniques and interactive activities.

Responsibilities

● Design and execute orientation programs for retail teams

● Conduct onboarding training sessions for new hires

● Assign mentors and coaches to new sales team members

● Observe the customer journey and identify training needs for each touch point

● Organize role-playing activities to simulate difficult client cases

● Train retail team on product, service soft skills & KPIs in-store & in class room settings

● Apply various sales training techniques (e.g. gamification, case studies and group activities)

● Maintain updated records of training curriculum and material

● Design training calendar in discussion with the retail ops team.

Desired candidate profile

● 2-4 yrs work experience as a Retail Trainer, Product Trainer, Sales Trainer or similar role

● Experience in retail industry preferably in sportswear

● Open to travel and visit the retail stores, as needed

● Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms

● Excellent communication and presentation skills

● Ability to motivate employees to achieve sales targets

● BSc degree in Education, Human Resources or relevant field

● Additional certification in training will be a plus