Product Solution Engineer/SI

Job Summary

We are looking for a Product Solution Engineer responsible for developing and maintaining

merchant integrations, including but not limited to; service integration, internal and external API,

file transfer, and SQL queries. You are responsible for participating in requirements analysis,

design, development, and integrations with various internal/external applications and

components and maintaining the quality of code.

Roles & Responsibilities

● Working with Product, Tech teams and understand different product flows

● Interacting with Merchant's Tech/Business team

● Understanding Merchant's flow, making them understand our flows, problem solving for

the requirement and implementing it

● Researching, diagnosing, troubleshooting and identifying solutions to resolve the

merchant integration Issue

● Taking ownership of merchant issues reported and seeing problems through to

resolution

● Ask merchant the targeted questions to quickly understand the root of the problem

● Understanding Tech issues involved in integration & providing resolution

● Automating the process to solve the merchant integration issue and merchant

requirements

● In case of production issues, acting quickly to identify the root cause, fixing the issue and

ensuring it doesn’t recur in future

● Ensuring code written is well tested and coding best practices are followed

Skill-set required

● At least 1 year experience coding in Java language

● At least 1 year experience developing and implementing REST APIs

● Good understanding of OOP

● Basic understanding of databases (e.g. MySQL)

● Able to execute tasks independently

● Able to diagnose and troubleshoot basic technical issues and resolve by themselves

● Good communication skills

● High Ownership and self driven individual

● Commitment to project timelines