The Shift Monitor is responsible for the supervision, safety and overall wellbeing of our clients while engaged at The Morris House and/or Therapeutic Shelter. The Shift Monitor is part of a multi- disciplinary team that assists our clients to achieve their recovery goals while residing at these Recovery Houses. The Shift Monitor assists with and oversees the day-to-day residential component of the program. This includes but is not limited to, ensuring a drug free environment, assisting with meal preparation, supervising Self- Administration of medication process and other programming. As a Shift Monitor, individuals will remain awake on all shifts.
SUPERVISION: Supervised by: Program Manager
Examples Of Responsibilities
Supervises clients throughout the shift to ensure client safety. Including client counts, supervised smoke breaks and client down time.
Responsible for supervision of Self- Administration of Medication process, under the guidance of the Medical Director. Assist in ensuring client’s medication and medication room policies and protocols are followed at all times.
Provide transportation for clients in company car as scheduled to ensure safety and compliance with medical appointments, connection to community resources and basic needs. Supervision of clients off site during these trips and appointments as appropriate.
Responsible for completing shift notes, documenting events that took place on shift and observation of client’s behavior and symptoms. May be responsible for completing incident reports as necessary.
Complete Supervised Drug Screens, utilizing a trauma informed approach. Documentation of these screens and communicate concerns to the clinical and medical team.
Assist clients in completing their assigned chores on a daily basis, including assisting clients with meal prep for themselves and the house, ensuring that all regulations of The Department of Public Health are followed.
Complete random room searches, room checks and bag searches when clients return from community passes or outside appointments to ensure client safety and compliance with program policies and protocols.
Participate in supervision, team meetings, agency committees and work groups as assigned by management. May be required to participate in trainings (both on site and off site) as determined by the Director of Residential Services and/or Vice President of Adult Services.
Complete other duties as assigned.
Qualifications
QUALIFICATIONS:
This job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to develop positive working relationships with our clients and must abide by the Code of Ethics. Individuals must act as a positive role model to our clients. Must demonstrate computer competency in Windows and Outlook with ability to quickly learn and accurately maintain agency-specific electronic files. Must display willingness and ability to adapt to new situations and challenges. Must consistently maintain a pleasant, professional attitude. Must demonstrate an ability to exercise exceptional judgment and deliver meet high standards of customer service. Must exhibit initiative and accept accountability for tasks. Must demonstrate and ability and willingness to work a flexible schedule, including coverage for co-workers during vacations, illness. Including day, evening and weekend hours as needed. Must be able to work mandated shifts due to staff shortage, weather, or emergent events.
Education / Experience
High School Diploma or GED is required. Experience working with cases similar to those served and working in a Residential setting is preferred. Training preferred on the following topics; Treatment Criteria for Addictive, Substance-Related, and Co-Occurring Conditions (ASAM), Co-occurring disorders, including prevalence, signs/symptoms, assessment, treatment and the impact of one’s own attitudes/beliefs on the delivery of services and the use of naloxone in response to an opioid overdose.
Licensure/Certification/Registration
Valid driver’s license with clean driving record is required and must be CPR and First Aid Certified.
Continued Competency
Attendance at required in-service training and continuing education as recommended by Director and/or Vice President. Must consistently deliver exceptional customer service at all times. Must consistently attend, be prepared for and meaningfully participate in individual supervision and team meetings. Must maintain a satisfactory performance evaluation.
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to effectively present information in one-on-one and small group situations. Must be fluent in English. Bilingual Spanish/English is preferred.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to accurately count and reconcile using units of American currency.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to apply common sense understanding to carry out detailed instructions. Ability to anticipate and articulate concerns regarding potential areas of inaccuracy.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk and talk or hear. Must be able to climb multiple flights of stairs. The employee frequently is required to stand; sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.
The noise level in the work environment is usually moderate.
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Mental Health Care
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