We're a leading innovator in restaurant technology, dedicated to enhancing the dining experience worldwide. From pioneering the first standalone point of sale terminal decades ago to now offering comprehensive solutions in customer loyalty, restaurant management, and more, we're constantly evolving. Our team is driven by a passion for revolutionizing how restaurants operate, making every meal and moment memorable.
Position Overview
Join us as a Remote Order Management Specialist II where you'll play a crucial role in our global operations. This remote position offers the flexibility to collaborate seamlessly with our New York headquarters while contributing to our dynamic team environment from wherever you are.
Your Responsibilities
Efficiently process orders for software, services, and hardware, ensuring compliance with company standards.
Create and manage customer quotes as needed, maintaining accuracy and clarity.
Collaborate cross-functionally with Sales, Finance, and other teams to coordinate order logistics.
Provide exceptional customer service by addressing inquiries promptly and professionally.
Contribute insights to drive operational improvements and participate in organizational enhancements.
Utilize ERP and CRM systems to manage order data effectively and support audit requirements.
What We're Looking For
We're seeking individuals eager to grow and excel in a high-tech environment. Requirements include:
Experience in order processing, demonstrating reliability and growth in responsibilities.
Strong communication skills for effective internal and external interactions.
Analytical mindset with the ability to troubleshoot and drive process improvements.
Detail-oriented approach to ensure accuracy and quality in all transactions.
Proficiency in MS Office, particularly Excel, and familiarity with ERP and CRM systems (e.g., SAP, Salesforce).
Why Join Us
At our core, we're committed to building a diverse and inclusive workplace where every voice is valued. We offer competitive compensation and a supportive remote work environment that empowers you to make a real impact.
Equal Opportunity Employer
We embrace diversity and provide equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, disability, or genetics. Accommodations for disabilities are available upon request.
Apply Now
Ready to join us in shaping the future of restaurant technology? Apply today and embark on a rewarding career journey with us!
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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