Business Analyst

Join the dynamic team of Performance Tracking and Analytics Department where you will have the opportunity to work on exciting projects with different departments using a variety of tools and datasets.

NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, Performance Management & Analytics (PMA) provides best-in-class business analytic support to help Executive Staff and Departments successfully execute long-term strategic goals and achieve day-to-day operational effectiveness and efficiency. In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data driven culture that improves decision making at all levels of the Authority.

The Performance Tracking and Analytics Department (PTAD) within PMA provides support to departments throughout the agency through quantitative data analysis, qualitative research, reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research collaborations.

Duties

Under general supervision, with wide latitude for independent judgement and initiative, the Business Analyst will conduct data analyses, evaluations, and field studies to assist NYCHA departments with various data, research, and reporting needs. The specific duties shall include, but are not limited to the following:

• Evaluate large datasets and prepare demographics and other administrative data for mandated periodic for the U.S Housing and Urban Development (HUD), and NYCHA's submission for the City's Mayor’s Management Report and Consolidated Plan.
• Use statistical and data visualization tools to develop and conduct operations research and investigations using administrative data such as work orders, rent collection, move-in/move-out and transfers, to assess agency operations.
• Construct longitudinal datasets, generate data profiles and descriptive statistical analyses using NYCHA resident related data files, development data, waiting list attributes, crime statistics, work ticket data, NYC Housing and Vacancy Survey data, U.S. Census data, and Neighborhood Tabulation Areas.
• Design studies and investigations, conduct analyses, interpret, and present results using datasets from different systems to create a more complete view of the conditions at NYCHA developments.
• Conduct quantitative research to assess changes in NYCHA’s population over time, including but not limited to changes in household composition, employment, income, rent, and move-in/move-out patterns.
• Work on policy impact analyses and financial projections such as calculating the impact of rent increases on NYCHA's households.
• Assist with special projects including trend analysis of public housing and Section 8 demographics, survey research, development and analysis of performance metrics and white papers.
• Respond to various demographic, work orders, and administrative data requests for internal departments and external requests.
  
  

Minimum Qualifications

• A baccalaureate degree from an accredited college or university, including or supplemented by 24 semester credits in one or more of the course areas of statistics, mathematics, computer science/information technology, operations research and econometrics; 12 semester credits of which must be in statistics and/or econometrics; and one of the following:
• one year of satisfactory full-time experience in one or more of the fields of statistical or mathematical analysis, information technology, operations research and/or econometrics; or
• a master’s degree from an accredited college or university in statistics, mathematics, computer science/information technology, operations research, econometrics, or a closely related field.
  
  

Special Note

To be eligible for placement in Assignment Level II individuals must have, in addition to meeting the minimum requirements, at least one additional year of full-time professional statistical analysis experience.

Special Note

To be eligible for placement in Assignment Level III individuals must have, in addition to meeting the minimum requirements, at least two additional years of full-time professional statistical analysis experience.

Preferred Skills

• Proficiency with BI software (preferably Microsoft Power BI) and software tools for big data and statistical analyses (e.g. SQL, R, Python, SAS, etc.) 2. Ability to work independently and in a team environment to compile datasets, design & conduct data analyses, provide written interpretations of statistical analyses and to present findings in written reports and oral presentations 3. Data management skills including cleaning, aggregating, and matching large data sets for research and reporting 4. Experience developing analytic plans and conducting statistical analyses 5. Ability to work under stringent deadlines, manage multiple assignments, and handle sensitive information 6. Excellent verbal and written communication skills, including the ability to interface well with senior Authority management and external partners 7. Attention to detail in the presentation of reports, data visualizations, and data sets for distribution 8. Proficiency in Microsoft Office Excel, Outlook, PowerPoint, and Word.
  
  

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $54,955.00 – $87,328.00