Have a minimum of 2 years' experience with building virtual agent solutions using Natural Language Processing (NLP) and Amazon Lex Virtual Agent.
Proficient with Cloud formation scripts and compiling in services mode.
Proficient with analytics/system metrics and Kibana Dashboard creation.
Proficient with Cognito, Translate, Comprehend, Elastic Search and S3.
Proficient knowledge of Node JS.
Proficient knowledge of HTML/CSS.
Proficient knowledge of Python Programming.
Proficient experience translating mockups and prototypes into working applications.
Nice to have experience with Conversational Design or UX background
Have an IT background with a well-rounded understanding of all aspects of business process with analytical and proactive problem-solving skills and a continuous improvement mind-set.
Be a Team Player, enthusiastic to understand complex business processes and perform under pressure.
Eager to learn, adopts and leverages fresh perspectives, breakthrough ideas, and new paradigms to create value for the organization.
Proven ability to work in a multi-disciplinary and fast-paced environment.
Some degree of exposure to a major Enterprise Resource Planning (ERP) system.
Detail oriented and ability to learn and work independently as well as in a team environment.