Billing Manager

Overview

We are seeking an accomplished Accounts Receivable Specialist with a strong background in managing complex billing processes within a dynamic legal environment. This role is pivotal in ensuring accurate client billing, compliance with Outside Counsel Billing Guidelines, and efficient communication with internal and external stakeholders. Supervise a team of 2. Hybrid in office 2 days per week.

Responsibilities

• Collaborate with accounting teams to ensure accurate setup of clients and matters, incorporating necessary e-billing codes, budgets, and fee arrangements.
• Review and analyze Outside Counsel Billing Guidelines to ensure compliance in processing proformas and invoices accurately and efficiently.
• Document and update Partner and client billing protocols to maintain clarity and consistency in billing practices.
• Prepare proformas for review by billing attorneys, incorporating revisions per partner instructions and finalizing invoices using firm financial software.
• Transmit e-bills and troubleshoot any issues with submissions, working closely with Ebilling team or clients to resolve rejections promptly.
• Establish effective communication with clients’ financial teams to facilitate timely invoice processing and address inquiries or issues promptly.
• Monitor Work In Progress (WIP), aged accounts receivable (A/R), and unallocated balances, collaborating with Partners to ensure accurate and timely relief of WIP.
• Provide responsive and professional customer service by promptly addressing client inquiries and escalating issues as needed to management.
• Research and recommend process improvements to enhance efficiency and reduce billing discrepancies.
• Ensure compliance with firm accounting, billing, and collection policies, maintaining the integrity of financial information.
• Collaborate with cross-functional teams including billing/collection, finance, Partners, and legal staff to achieve organizational goals.
• Undertake ad hoc projects, prepare reports, and provide coverage during team absences as required.
  
  

Qualifications

• Bachelor’s degree in Accounting, Business, or related field required.
• 5 years’ experience in a large law firm billing department or similar environment.
• Proficiency in Elite Enterprise or 3E preferred; experience with BillBlast, eBilling Hub, and E-Billing vendor sites highly desirable.
• Strong proficiency in MS Outlook, Word, Excel, and PowerPoint.
• Excellent written and verbal communication skills, with the ability to interact effectively with stakeholders at all levels.
• Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
• Self-starter with the ability to work independently and collaboratively within a team.
• Proven track record of meeting deadlines and maintaining accuracy in billing processes.