Located near the New England Sports Center, our guests are two miles from the area's premier indoor ice facility and only minutes from Solomon Pond Mall. After a swim in our heated indoor pool, join us for a pint and dinner in our Lago Bar and Grille.
SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.
We offer a comprehensive part-time benefits package consisting of EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, critical accident or illness, wellness programs, wonderful hotel discounts and much more.
In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression.
Essential Job Functions:
Deliver unparalleled service, courtesy, and care to our guests
Respond promptly and effectively to guest questions and requests
Streamline the check-in and check-out process for guests
Answer incoming phone calls with promptness and professionalism
Excel at multitasking in a dynamic environment
Resolve guest concerns with attentive service recovery
Hotel Specific:
Rate of Pay: $17
Physical Demands:
Ability to lift, carry, push or pull 10 lbs
Primarily standing for majority of shift
Qualifications:
Education:
High school diploma or its equivalent
Experience:
One year of Front Desk experience in hotels preferred
One year of experience working in customers service or a guest-facing role required
Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel
Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ
Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Hospitality
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