Enterprise Platforms Manager

Company

Federal Reserve Bank of New York

Working at the Federal Reserve Bank of New York positions you at the center of the financial world with a unique perspective on national and international markets and economies. You will work in an environment with a diverse group of experienced professionals to foster and support the safety, soundness, and vitality of our economic and financial systems.  

The Bank believes in work flexibility to balance the demands of work and life while also connecting and collaborating with our colleagues in person. Employees can expect to be in the office a couple of days per week as needed for meetings and team collaboration and should live within a commutable distance. 

What We Do:

Enterprise Support (ES) Consolidates accountability for all technology support services across the Bank. Coordinates with National IT on matters of shared infrastructure, system processes and end user technologies across the System to enable seamless delivery and support. Collaborates closely with Enterprise Platforms and Capabilities (EPC), Markets Technology (MT), and Enterprise Architecture (EA) to deliver standard infrastructure capabilities/products, infrastructure engineering, provisioning and deployment of infrastructure components. Oversees infrastructure and operations support processes to ensure stability and continuous improvement of the production environments. Manages full life cycle of End-User technology. Cultivates and maintains excellent relationships with service providers and vendors. This position reports to the Director of Infrastructure Engineering.

Your role as Enterprise Platforms Manager within Infrastructure Engineering Department:

Responsible for the effective enablement and management of infrastructure technologies supporting new and existing products and services. Collaborates closely with Delivery Directors in Enterprise Platforms and Capabilities (EPC) and Markets to deliver infrastructure capabilities/products, infrastructure engineering, provisioning and deployment of infrastructure components, and transition activities to Operations. Outcomes will include modified support model for agile delivery and cloud adoption. On-demand infrastructure provisioning to support rapid application change and infrastructure scaling utilizing agile and programmable infrastructure. Improved speed and flexibility by becoming more nimble and better leveraging vendors.

Key responsibilities are:

• Lead and supervise a team of engineers and technicians who provision, configure and deploy infrastructure components for SaaS, commercial off the shelf applications and platforms for the enterprise (e.g. Salesforce, ServiceNow, OpenShift)
• Manage staff allocation across multiple EPC and Markets squads to ensure that all active and future projects are appropriately resourced with engineering expertise
• Ensures all support functions and appropriate support tools are transitioned to operational support for new implementations
• Provide non-functional requirements for new and existing SaaS, COTS products, platforms and services
• Participate and contribute to drafting business cases from an infrastructure perspective and provide infrastructure and staff resource estimates/forecasts for projects
• Responsible for analyzing technology human capital needs, incoming technology demand and to plan and assess resource allocation
• Collaborate with enterprise architecture on enterprise wide Infrastructure solutions and designs
• Responsible hiring, training and mentoring staff and ensuring that team members skillsets are kept up to date with changes in technologies in alignment with the overall Technology Group strategy
  
  

What we are looking for:

• A dynamic leader who has excellent communication skills and excels at fostering collaboration and driving change with a track record of success in delivering on strategic initiatives.
• Experienced at empowering teams to promote ownership, excel at decision making and creates an environment where team members can develop skills together.
• Experience in leading teams implementing and supporting enterprise SaaS and COTS applications, platforms (open shift) and environments; a track record of success implementing automation capabilities to improve infrastructure efficiency and supportability.
• Strong understanding of features and capabilities of Amazon Web Services
• Good understanding of agile principles and development methodologies
• Demonstrated leadership experience managing teams of technologists supporting multiple stakeholders; openness to, and the ability to deal with, rapid change in business needs, processes and technologies.
• Ability to develop and maintain relationships across the Bank and the System by balancing multiple stakeholder interests and building partnerships.
  
  

Salary Range: $204800 - $380300 / year 

We believe in transparency at the NY Fed. This salary range reflects a variety of skills and experiences candidates may bring to the job. We pay individuals along this range based on their unique backgrounds. Whether you’re stretching into the job or are a more seasoned candidate, we aim to pay competitively for your contributions. 

 

Our Touchstone Behaviors—Communicate Authentically, Collaborate Inclusively, Drive Progress, Develop Others, and Take Ownership—help shape the culture of the Bank. They also provide a shared language for how we work together and achieve success, and they set clear expectations for leading with impact at every stage of your career with us. Learn more. 

 

Benefits: 

Our organization offers benefits that are the best fit for you at every stage of your career: 

• Fully paid Pension plan and 401k with Generous Match 
• Comprehensive Insurance Plans (Medical, Dental and Vision including Flexible Spending Accounts and HSA) 
• Subsidized Public Transportation Program 
• Tuition Assistance Program  
• Onsite Fitness & Wellness Center 
• And more 
  
  

The New York Fed expects its employees to perform their duties with honesty, integrity, and impartiality, and without improper preferential treatment of any person. Learn more about our code of conduct and conflicts of interest rules. 

 

The Federal Reserve Bank of New York is committed to a diverse workforce and to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, pregnancy, or military service. 

 

We value accessibility for all candidates and are happy to provide an accommodation or assistance. Please email us at [email protected] and we’ll be glad to help. Please note, this is a dedicated e-mail box designed exclusively to assist applications with accommodation requests in relation to our recruiting process. All other inquires including the status of applications will not receive a response from this e-mail box.  

 

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. 

This position requires access to confidential supervisory information (CSI) and/or Federal Open Market Committee (FOMC) information. Access to CSI and FOMC information is limited to U.S. citizens, lawful permanent residents, individuals who meet the definition of “protected individual” under 8 U.S.C.

• 1324b(a)(3), and certain other nonimmigrants. All non-U.S. citizens authorized to access CSI and/or FOMC information must sign a declaration of intent to expeditiously become a lawful permanent resident and thereafter a U.S. citizen when eligible.  
  
  

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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