With the news about the benefits of Medical Cannabis spreading, we are growing at a rapid rate, welcoming more patients than ever before. To provide these patients with the fantastic service we’re known for, we are increasing our Onboarding team.
We’re looking for a full time Coordinator to join our Onboarding team, based from our London office on a hybrid working model.
About Us:
Curaleaf Inc, a publicly listed business and the world’s largest cannabis company, generating annual revenues of in excess of USD 1.2bn and with a market cap of USD 6 bn. At Curaleaf, we have spent the last decade driving the cannabis health movement and providing people across America with quality product they can rely on. Now we’ve gone International, joining forces with European leaders in the development and production of medical cannabis and a unique, vertically integrated model.
Curaleaf International is the International operating arm of Curaleaf Inc. The company is currently selling within the Medical market in the UK, Germany, Italy, Switzerland, the Nordics, Poland, and Israel. In addition, it is working towards launching directly into the Adult Use market that is in the process of legalising in Germany.
Our Vision: To enhance lives by cultivating, sharing, and celebrating the power of the plant.
Position:
About the Role:
As an Onboarding Coordinator, you will be responsible for the full process required to convert perspective patients into current ones in line with internal and external regulations. You will combine Patient Care Records received via post or Zendask, information from an initial triage, and details from our portal to create a full patient profile for each individual we provide a service to.
Duties will include, but not be limited to:
Answering patient queries via telephone and email
Chasing further information required from both patients and medical professionals
Scheduling patient appointments and handling payment for these
Maintaining patients’ electronic health records
Requirements:
About You:
Ideally, you will have experience of handling sensitive, confidential information in a professional manner. It is essential you have:
A professional written and verbal communication style
Strong accuracy and organisational skills
A personable, adaptable manner
A high level of IT proficiency (MS Outlook, Excel, PPTX, Word)
The ability retain close attention to detail and an even work flow in all situations
Minimum grade C GCSE in English & Maths or equivalent
Other information:
What we offer:
We value progression and development, offering lots of opportunity in a rapidly growing organisation. We also offer:
Competitive salary
Excellent holiday allowance
Private medical insurance
On-site parking
Life insurance
If this sounds like an ideal role for you, don’t delay in getting your application in! This vacancy may be closed early due to a high level of interest.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
Industries
Alternative Medicine
Referrals increase your chances of interviewing at Curaleaf International by 2x