Locations: Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))
Clearance: Secret
Certifications: CompTIA Security CE
Education: Bachelor's degree in Information Systems, Systems Engineering, Computer Science, Telecommunications, or related field desired
Roles And Responsibilities
Minimum six (6) years of experience.
Plan, direct, and coordinate of the internal information technology help desk.
Oversee critical production events, targeting and managing trend analysis and metrics reporting.
Perform administrative management of technical support and queue management.
Perform extensive customer communication.
Hire, review, and terminate non-management employees.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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