Hage Energy

Customer Service Representative

Hage Energy Houston, TX

Job Description

Hage Energy: Air conditioning and heating company that has been serving the Houston and surrounding areas since 1995. We offer energy efficiency solutions for homes and businesses and utilize the latest technology and products to help our customers reach their ultimate comfort.

Job Description:

Handle inbound calls and leads (phone, internet, existing)

Contact potential customers (phone, text, email) to schedule appointments to meet with our technicians and sales advisors as requested by customers. There is no cold calling!

Develop pipeline of sales and business opportunity leads through customer requests/opt ins

Work with comfort specialists and technicians to reach potential customers

Qualify inbound sales activity and redistribute the opportunity to the appropriate technician or sales advisor

Follow-up on quoted sales opportunities to ensure customer inquiries have been addressed & provide feedback to the team

Document all contacts, actions and responses in CRM system (Housecall Pro)

Respond promptly and professionally to customer requests Keep up Maintenance Memberships schedule and update

Requirements:

  • High school diploma or general education degree (GED)
  • Minimum of 5 years related experience (preferably HVAC)
  • Excellent telephone presentation skills
  • Excellent customer service skills
  • Highly reliable, superior work ethic and integrity
  • Excellent organizational and time management skills
  • Acute attention to detail
  • Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm
  • Computer skills required: Microsoft Office (Words, Excell, Microsoft Teams, Etc.) Familiarity with CRM Software

Work Remotely

  • No

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Supplemental pay types:

  • Bonus opportunities
  • Commission pays
  • Seniority level

    Mid-Senior level
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Consumer Services

Referrals increase your chances of interviewing at Hage Energy by 2x

See who you know

Get notified about new Customer Service Representative jobs in Houston, TX.

Sign in to create job alert

Similar Searches

Looking for a job?

Visit the Career Advice Hub to see tips on interviewing and resume writing.

View Career Advice Hub