John Carroll University

University Security Officer

John Carroll University University Heights, OH

Required Qualifications

  • Must not have been convicted in a court of law of crimes of violence, or any other offense which has as an element "the use or attempted use of any physical force or threatened use of a deadly weapon towards those persons that are generally covered by those statutes as related to family members.”
  • Must possess a valid Ohio driver’s license and a good driving record. A “good driving record” is defined as having no more than two (2) two-point moving violations or their equivalent within the preceding three (3) years, and no convictions for six-point moving violations and/or felony traffic violations, or their equivalent, within the previous five years.
  • Must be able to pass an extensive background investigation, drug screen and psychological testing.
  • Demonstrated strong interpersonal skills and effectiveness in written and oral communication.
  • Strong customer service skills and an ability to respond to others with tact and diplomacy.
  • Ability to understand and work effectively in a diverse, multi-cultural university environment.
  • Ability to cope with and diffuse situations involving angry or difficult people, and react appropriately (within legal and policy limits) in stressful or dangerous situations.
  • Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

Preferred Qualifications

  • Work experience where decision-making, problem resolution and de-escalation of difficult situations are needed.
  • An Associate degree or college-level coursework.

Duties And Responsibilities

  • Respond to and assist the police officer on duty with emergencies; which may include criminal, medical, fire, and other emergencies on campus or affecting the JCU community.
  • Produce non-criminal reports which are clear, concise, complete, and correct.
  • Conduct proactive campus patrol, employing a community policing approach. This includes engagement with members of campus constituencies by positive interactions and an active, high-visibility presence.
  • Address suspicious activity in an unbiased and safe manner.
  • Ensure the physical security of JCU property. Identify potential hazards, and act to remedy potential hazards.
  • Provide support to campus activities in planning and execution of event security, parking and transportation.
  • Enforce campus parking rules.
  • Ensure the smooth operation of the gate attendant, shuttle and JCUEMS functions, providing guidance and support as needed.
  • Provide services to the campus community, such as lost and found, room lockout, vehicle jumpstarts/lock-outs, fingerprinting, after hours physical plant troubleshooting, and other services as appropriate.
  • Assist with CCTV and alarm monitoring as needed.

AS746P
  • Seniority level

    Entry level
  • Employment type

    Full-time
  • Job function

    Other, Information Technology, and Management
  • Industries

    Higher Education

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