Hospital Billing Supervisor - Patient Accounting-Billing

About The Position

The County of Riverside's University Health System - Medical Center department seeks a Hospital Billing Supervisor to join their Patient Accounting-Billing team. Under general supervision, the incumbent will provide ongoing training for Billing and Follow-up practices (specifically related to Hospital Billing and Collections), run and review aging reports for outstanding accounts-receivables, provides resolutions for complicated accounts, streamlines billing and follow-up workflows, evaluates employee work performance, timekeeping, and productivity monitoring; plans, organizes, coordinates, and supervises the staff and day-to-day operations of a patient business services function at the Riverside University Health System, and performs other related duties as required. This position is located in Riverside.

Along with the experience and knowledge below, the department is looking for candidates who are currently working with Medicare/Medi-Cal and Commercial insurances in a supervisory role in a hospital setting.

The most competitive candidates will also have current and/or recent professional experience with and knowledge of the following:

• EPIC Patient Accounting System
• Optum Charge Expert
• Assurance Claims Scrubber
• Hospital billing and collections practices and laws
• Medi-Cal, Managed Care, and Medicare Part A and B billing and follow-up expertise
• An understanding of Excel at intermediate level or above
• Ability to generate and interpret EPIC patient accounting system and Clearing House reports
• A vast understanding of CMS guidelines
  
  

This position has a 5/40 schedule for the first 90 days (Monday-Thursday 7:30a-4:00pm or 8:00am-5:00pm & Friday 7:00am-3:30pm).

• After 90 days of training, there may be an option to be on a 9/80 schedule (Possible 9/80 schedule = Monday-Thursday 7:00am-4-30pm, 7:30am-5:00pm & Friday 7:00am-3:30pm).
  
  

Meet the Team! RUHS-Medical Center

Examples Of Essential Duties

• Supervise the activities and day-to-day operations of one or more patient business services functions: admitting, insurance billing, charge description master, clinic registration and scheduling, cashiering, collections, provider relations, patient eligibility, and financial counseling at RUHS; review and evaluate policies and procedures in terms of RUHS goals.
• Assist in developing, updating, and implementing policies and procedures to ensure the most efficient methods of achieving revenue/patient business services goals and objectives, including admitting patients, billing fiscal intermediaries, and maximizing collections of delinquent accounts.
• Evaluate work performance and progress of subordinate employees; develop and implement comprehensive training programs for division personnel; perform or review patient financial evaluations and recommend payment and free care arrangements as appropriate.
• Provide technical guidance to staff on the most difficult and complex work of unit; coordinate the work of units supervised with other RUHS departments, County departments, and external fiscal intermediaries to ensure the accurate flow of information and to solve mutual problems.
• May participate in contract negotiations with fiscal intermediaries; analyze and prepare a variety of detailed financial and statistical reports.
  
  

Minimum Qualifications

Education: Graduation from an accredited college or university with a Bachelor's degree, preferably with major coursework in business, public, healthcare, or hospital administration or a closely related field. (Additional journey level experience related to patient access or revenue cycle or patient business services function in a hospital or health care agency may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience: One year of supervisory experience over a patient access or revenue cycle or patient business services function, including billing, collections, admissions, or financial counseling activities in a hospital or health care agency.

Knowledge of: The principles and practices involved in insurance billing, admitting and registration, provider relations, revenue cycle, and credit and collection activities; laws, rules, regulations, and policies affecting patient access and revenue cycle functions; the principles and techniques of supervision, staff utilization, and training.

Ability to: Organize, coordinate, and supervise the work of subordinate staff; develop instructional materials; analyze situations and recommend appropriate actions; establish and maintain effective working relationships with medical staff, fiscal intermediary representatives, and others; prepare clear and concise oral and written reports.

• Hospital Billing Coordinator is the working title for this classification, the established title is Patient Access or Patient Business Services Supervisor.** SUPPLEMENTAL INFORMATION
  
  

Questions regarding this recruitment? Please contact Raven Padilla via email at [email protected] .

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APPLICATION INFORMATION

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

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