The VP of India Sales Practice plays a key role in Revature’s INDIA growth. You will be tasked with rapid business expansion with assigned accounts and responsible for growth in prospects of account relationships. The role requires extensive CxO level relationship building and executive connects, connections with operations teams in customer organizations, delivery managers/partners and similar stakeholders, as well as focus on revenues, operating margins, customer satisfaction, and employee growth and development. Must bring top-notch consulting/relationship management skills and a deep appreciation technology, systems and solutions.
Responsibilities:
Achievement of placement and revenue goals
Establish strategic account plans and objectives focused on new revenue growth, existing revenue retention and client satisfaction to ensure long-term growth for top clients
Deliver on annual customer satisfaction, revenue retention and sales growth goals
Be a trusted advisor to C-suite, executive leaders and key stakeholders throughout the clients’ organizations by creating deep relationships and provide consultative recommendations and best practices to achieve both the clients’ and Revature objectives
Manage communication between clients and internal teams.
Negotiate client contracts.
Establish and manage internal budgets and external budgets with clients.
Work closely with Recruitment, technology and delivery teams across the enterprise to determine the best solutions for clients through existing and future products and services.
Coordinate efforts to ensure a seamless experience and closely monitor the overall client relationship across internal business units and serve as the senior escalation point for client issues.
Collaborate with internal teams across the organization to meet and exceed client expectations.
Monitor and analyze market data and trends to identify opportunities and develop strategic direction from market information.
Understand, gather and share key customer data sets, including but not limited to organizational structure and hierarchy; competitive footprint; strategic initiatives
Participate in development of corporate initiatives (e.g. product development, marketing).
Qualifications Required:
12 years experience in a consulting client-facing role or account manager leadership role within the IT Services/Consulting industry providing business solutions to large and/or global account portfolio
In depth understanding of business problem domain, technology and business services
Recent experience working for IT professional services or management consulting firm(s) managing multiple human capital/engagement models
Good understanding of INDIA market and way SI’s and captives operate
Strategic thinking and the confidence and ability to plan ahead and stay the course
Proven record of building and maintaining long-term relationships at C – Level, as well as, other relevant stakeholders in the customer and internal organization
Experience presenting to C-level executives, and senior business and technology leaders, and must persuasive and influential internally and externally
Prior experience managing a Client P& L of at least $20 million dollars, including reporting and metric assessment for the account
Proven ability to navigate complex, matrixed organizations
Experience with contract negotiations
Strong leadership, collaboration and influence skills to work effectively with internal and external stakeholders
Ability to perform in a fast-paced environment
Ability to manage multiple priorities and changing requirements
Excellent verbal, written and presentation communication skills including ability to listen and communicate with a wide variety of audiences
Bachelor’s degree or equivalent combination of education and relevant work experience
Self-motivated and self-directed
Travel as needed (up to 50-75%)
Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
IT Services and IT Consulting
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