The Senior Service Engineer will be responsible for meeting the daily service maintenance and repair needs of the customer’s equipment. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.
Essential Job Responsibilities
The Senior Service Engineer performs the major functions listed below. The position may require additional duties/responsibilities that may not be outlined below, and specific functions are subject to change.
Basic troubleshooting, installation, maintenance and repair on designated equipment.
Completing Preventative Maintenance and field modifications.
Ordering and managing repair parts cycle times.
Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
Maintaining daily communications with customers to ensure resolution and proper follow-up.
Maintaining tools and test equipment and ensuring they are properly calibrated.
Qualifications & Requirements
The following qualifications are the minimum requirements necessary to successfully perform this role. However, any equivalent combination of experience, education and training, which provides the necessary knowledge, skills and abilities, would be acceptable, subject to any legal and/or regulatory requirements.
ITI Diploma Degree in Electrical, Electronics and Mechanical.
2-5 years experience in Service engineer or related field.
Candidate should have his own bike.
Valid driver’s license and good driving record is required.
Preferably Boy Candidate
Proven record of being reliable and accountable for all aspects of their job.
Proficient level of computer skills including MS Word, PowerPoint and Excel.
Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.