Network Engineer
- Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly;
- Handle changes on SSR (Simple Service Request), delivering configuration on meraki
- Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level
- Build configuration for DyNS SDWAN Products eq.: Meraki a according to SDWAN standards;
- Providing in-depth technical support to customers through monitoring, localization and remote repair;
- Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs;
- Provide process improvement input wherever possible;
- Provide Technical engineering support capability for a number of multinational customers;
- May do proactive jeopardy management;
- Providing higher level support internally and Hypercare as well
- Organizing technical trainings or knowledge sharing;
- Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers
- Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies;
- When visible recommend flexible and scalable solutions to support new business objectives;
- Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place;
- Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed;
- Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed;
- Conduct research on network services, protocols, and standards in support of SDWAN.
- Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved;
- Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly;
- Handle changes on SSR (Simple Service Request), delivering configuration on meraki
- Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level
- Build configuration for DyNS SDWAN Products eq.: Meraki a according to SDWAN standards;
- Providing in-depth technical support to customers through monitoring, localization and remote repair;
- Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs;
- Provide process improvement input wherever possible;
- Provide Technical engineering support capability for a number of multinational customers;
- May do proactive jeopardy management;
- Providing higher level support internally and Hypercare as well
- Organizing technical trainings or knowledge sharing;
- Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers
- Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies;
- When visible recommend flexible and scalable solutions to support new business objectives;
- Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place;
- Monitor and test DyNS products installed on customer network (Nokia Nuage, Cisco Viptela or Meraki) performance and provide network performance statistics and trends reports when needed;
- Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed;
- Conduct research on network services, protocols, and standards in support of SDWAN.
- Help to identify internal team needs by helping L2 engineers solving problems and performing guidance solve issues or making it quickly solved;
sitionVoice/ Non-VoiceShiftQualification Experience Experience BreakupEssential Hiring SkillsNetwork Enginner50% Voice
50% Non-Voice 24x7 as per ROTA , Yes there will be weekend workingGraduate/Undergraduate0-24 monthsTelecomExpert Level Knowledge in Routing and Switching
Experience working over SDWAN Products :Meraki
CCNP (or similar level of knowledge in networking)
Knowledge on SDWAN Products;
Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN
Good troubleshooting Skills
Network configuration
sitionVoice/ Non-VoiceShiftQualification Experience Experience BreakupEssential Hiring Skills Network Enginner50% Voice
50% Non-Voice 24x7 as per ROTA , Yes there will be weekend workingGraduate/Undergraduate0-24 monthsTelecomExpert Level Knowledge in Routing and Switching
Experience working over SDWAN Products :Meraki
CCNP (or similar level of knowledge in networking)
Knowledge on SDWAN Products;
Understanding on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/xVPN
Good troubleshooting Skills
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Information Technology -
Industries
IT Services and IT Consulting
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