Greenridge Estates is a family-owned Assisted Living Community located in Lake Oswego, Oregon. For over 50 years and three generations of leadership we've focused on creating a community that feels like home for every single person who steps foot in the door. Every day we attempt to go above and beyond for our residents, families, and staff.
WHAT WE ARE LOOKING FOR IN A COMMUNITY RELATIONS DIRECTOR
The Community Relations Director is responsible for refining and communicating the image of Greenridge Estates to the surrounding Portland community. This position requires a passion for building relationships. Excellent communication skills, both verbal and writing, is important to success in this position.
RESPONSIBILITIES OF THE COMMUNITY RELATIONS DIRECTOR
The responsibilities of the Community Relations Director include, but are not limited to:
Develop strong relationships with local referral sources and other Senior Living communities.
Conduct virtual and in-person tours with prospective residents and families, answering questions with confidence.
Maintain a detailed account of all marketing interactions utilizing the Company's CRM solution.
Inspect the community and empty units daily, coordinating with Building Services to ensure the community presents well.
Guide new residents and their families through the admissions process, actively working to ensure resident retention after move-in.
Conduct regular market studies to identify local, regional, and national trends, implementing findings to strengthen the marketing plan.
Attend collaborative meetings, including daily JUMPSTART meetings, collaborating with all departments to improve the community as a whole.
SCHEDULE OF THE COMMUNITY RELATIONS DIRECTOR
This position is a full-time position, with regular hours from 9:00 AM to 5:00 PM. Must be able to work a flexible schedule to accommodate after-hours, holiday, or weekend needs.
COMPENSATION AND EMPLOYEE BENEFITS
Compensation is dependent upon experience, with a competitive salary and bonus structure based on performance. We offer a range of valuable benefits to our employees including low-cost health insurance, in addition to optional vision, dental, life, and other insurances. We also offer all employees paid time off (PTO), a 401k plan with company match, holiday pay, one complimentary meal per shift, and 15-minute breaks.
QUALIFICATIONS OF THE COMMUNITY RELATIONS DIRECTOR
Experience: 2 or more years of Sales/Marketing experience, with at least 1 year of relevant experience in a Senior Living Community.
Education: Relevant Bachelor’s Degree, or equivalent combination of experiences and education.
Must have a valid driver’s license and reliable transportation for business travel.
Must be able to lift up to 50 pounds, aid in resident transfers, walk/stand 70% or more of shifts, and respond to all resident and emergency needs quickly, with or without reasonable accommodation.