CSR Small Animal

Nassau Veterinary Clinic is seeking a Client Service Representative to join our team! Our AHHA accredited six doctor practice celebrates the bond between pets and people.

Founded in 1937, Nassau Veterinary Clinic is one of the oldest animal hospitals in New York State. Inside our state-of-the-art facility, you will find 6 comfortable exam rooms, a surgery suite, a spacious hospital treatment area, and modern X-ray equipment. In addition, we have a grooming room, a pet training room, and an outdoor exercise area where agility classes are held. We can house 100 pets and over 30 team members dedicated to quality patient care!

We are looking for a team player with exceptional client service and communication skills, attention to detail with a positive and compassionate attitude.

Job Responsibilities

• Checking patients in and out of the hospital
• Handling client invoices and payments
• Answering multiple phone lines
• Client education
• Relaying communications between doctors and clients
• Scheduling appointments for exams and various procedures
  
  

Qualifications

• Prior experience as a receptionist and/or customer service representative
• Must have excellent customer service and communication skills
• Basic computer skills are required
  
  

Benefits

We’re dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life.

These include: Competitive hourly wages, Medical, dental, vision, and prescription drug benefits for you and eligible dependents, paid time off for full-time employees, paid parental leave, access to Ginger- a behavioral health app, 401(k) plan, and a continuing education allowance.

Evenings and Saturdays