Change Director

General Purpose:

The Organizational Change Management Director is accountable for Organization Change Management (OCM) Capability. This position will: lead the development and continuous improvement of the OCM methods, tools, and templates; participate in the Annual Planning & Governance process; set the overall direction of the OCM team; and support / advise on key strategic initiatives where appropriate.

Primary Responsibilities (Essential Functions):

• an internal OCM capability within existing team from an ad hoc, unstructured approach to a formal, structured, consistent approach
• the OCM tools, templates, etc. to be used on the Order Management ERP and future projects within a standardized knowledge repository
• appropriate program/project OCM metrics for success
• update Annual Planning & Governance process to incorporate OCM questions into intake, discovery, prioritization, etc.
• in the Annual Planning & Governance process to help identify projects suitable for OCM support
• and lead the OCM team, including assess and make resource allocation decisions – whether to hire or leverage 3rd party OCM suppliers
• quality assurance oversight of teamwork products
• advisory support especially in the areas of leadership alignment in support of initiatives
• the OCM Competency Matrix and Skills Development Plan for OCM practitioners and business supervisors and above
• and integrate with other departments, as appropriate
• unresolvable risks/issues and applicable budget requests to COO