Business Intelligence Analyst- Fraud Operations

Business Intelligence Analyst

Hybrid- 3 Days On-Site a Week in Charlotte, NC

Our FinTech client is looking for a sharp Business Intelligence Analyst to join their team! This person will be assisting with the daily management and build out of Fraud Ops dashboards data and analysis. This person should have skills in Tableau, Python, and SQL within data analytics.

What the Job Entails:

• Develops best practices and processes for fraud policy rules, case creation, workflow automation, action automation, and other business improvements to reduce fraud activity.
• Simulate rule performance and operational impact prior to deployment.
• Defines and documents business requirements, processes and for fraud prevention systems.
• Partner with engineering, strategies and modeling teams to optimize detection environment system impact and ability to work collaboratively across teams.
• Manage fraud rule and workflow impact against operational capacity (onshore and offshore), member experience, and loss impact
• Development, implementation, and monitoring of fraud orchestration and automation initiatives.
• Partners with analytics, risk operations and technology groups to identify data sources and develop processes for capturing required data.
• Establishes and manages data tables in the performance for risk functions. Develops and maintains data, rules, and process libraries for the risk teams.
• Establishes reporting and dashboards in support of risk analytic needs
• Supports operations teams with queries, data analysis and automation
• Excellent data and analytical skills.
• Mid-level programming skills (Tableau, SQL, Python, R, etc.) Identify fraud trends and take the appropriate action
• Work closely with our partners to develop, maintain and mature our fraud operating procedures and processes

Our Ideal Candidate:

• Strong knowledge of the fraud management life cycle and industry trends.
• Building fraud processes for emerging payment products
• Experience in Financial Services or FinTech.
• Requires deep knowledge of job area typically obtained through advanced education combined with experience.
• Strong reporting and dashboard building skills.
• Have broad knowledge of project management and business process reengineering.
• Requires 5 years minimum prior relevant experience.
• Bachelors degree or equivalent practical work experience
• Experience at a regulated financial institution
• Understanding of NACHA rules and Reg E.
• Experience with dashboard tools including Tableau, Looker, and/or Data Studio
• A fun and positive attitude!