Admin Assistant, Community Services/ERS

General Description

This position provides general administrative support for the Community Service programs including managing databases, compiling and producing reports, monitoring and follow-up on compliance issues, and other related duties.

Essential Duties And Responsibilties

Performs word processing, database management, typing, filing, photocopying, scanning, and other administrative support duties.

• Assists in management of CSP database for Homeless Hotline, including waitlists.
• Calls homeless individuals to place in reservations in shelters.
• Contacts homeless shelters for daily updates.
• Organizes and maintains administrative files (electronic and paper), in accordance with applicable procedures.
• Assists with various report writing activities as necessary.
• Maintains ROW ONE stats on a daily basis.
• Daily filing of ERS Caring Contact Cards.
• Coordinates CCR documentation, spreadsheets and assists in gathering data for quarterly reports.
• Performs related duties as requested.
  
  

Essential Knowledge, Skills And Abilities

• Basic knowledge of office practice and procedures.
• Strong organization skills and attention to detail.
• Ability to operate various computer programs, including Excel and Word and Outlook to produce reports, correspondences, etc.
• Ability to communicate effectively in person, over the telephone and in writing.
• Ability to multitask.