Social Key Account Management

About us:

SKAM (Social Key Account Management) Team is Business Development Seller Management team focused on pushing for the growth of social sellers on Shopee. In Vietnam, where more than 70% of the population are social media users, social platforms – such as Facebook, Instagram an Tiktok – are one of the most popular and effective channels sellers to push their products online. These sellers who have built strong presence on social platforms offer clear opportunities for Shopee to tap on for accelerated growth. The SKAM team has been set up to harness the power of these social sellers to drive traffic, sales and new buyers to Shopee.

Scope of work:

• Negotiate and promote co-operations with partners (sellers) base development of categories of Shopee.
• Provide market insights from the seller's perspective, including understanding products, sellers, market & competitor dynamics.
• Advice seller on social trends, promotion proposals to achieve sales targets on social media channels and Shopee platform.
• Analyze sellers' past campaign performance and reporting on the current campaigns.
• Interact with relevant key stakeholders to resolve & de-bottleneck issues.
• Review and suggest enhancements to improve process wherever possible.

Requirement:

• 3 years experienced in Key Account, Business Development
• Good at planning, analytical skills and execution, can work with brands to plan & achieve monthly/yearly commercial targets.
• Strong communication skills, able to prepare, lead and present in meeting with seller.
• Logical thinking and strong problem solving skills.
• Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person.
• Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.