Our client is a leader within the business services industry, with a team of professionals spread across multiple locations, including Wrexham. They are committed to providing top-tier services to their vast client base, and consistently aim for the highest standards of professionalism and customer satisfaction.
Job Description
Developing and maintaining strong relationships with customer accounts.
Identifying and capitalising on business growth opportunities.
Providing exceptional customer service to ensure customer satisfaction.
Collaborating with the customer service team to achieve business goals.
Handling customer complaints and resolving them in a timely manner.
Assisting with the implementation of customer service policies and procedures.
Reporting customer feedback to the management team.
Participating in customer service training and development programs.
The Successful Applicant
A Successful Customer Account Advisor Should Have
Proven experience in a customer service role within the business services industry.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-focused attitude.
A strong understanding of customer relationship management systems.
What's on Offer
The opportunity to work in a professional and supportive environment.
Comprehensive training and development opportunities.
A rewarding role within a reputable business services company.
A convenient location in Wrexham, with excellent transport links.
On site parking.
We encourage all interested applicants who thrive in a customer-focused environment to apply and join our dedicated team in Wrexham.
Contact: Hannah Martinez
Quote job ref: JN-072024-6475796
Brand: PP
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Staffing and Recruiting
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