The Counsellor is a key member of Sales team, responsible for playing a crucial role in guiding potential students through the enrollment process, answering their inquiries, and providing them with information about the various programs and courses available.
Additionally, you will work closely with other members of the admissions team to develop and implement strategies for attracting and retaining students. Your expertise in admissions procedures, educational programs, and industry trends will be essential in advising students on the best course of action for their educational goals.
Reporting to the Project head, this role involves collaborating with department heads, subject matter experts, and external vendors to identify training needs, develop learning strategies, and deliver engaging training programs.
Key Responsibilities Include
Assist inquiring students to select the right course.
Responsible for selling courses through outbound, inbound and Online Process.
Achieving weekly and monthly sales targets
Self-motivated and organized, capable of Managing a high volume of customer interactions.
Counsel the working professionals related to the suitable courses as per their domain
Familiarity with CRM software for effective lead management and reporting will be an added advantage
Identifying opportunities for new Business Development through Lead Generation.
Co-ordinate pre-sales and post-sales follow up.
Attending around 150 calls daily in order to achieve the allocated targets.
Creating and maintaining a database of prospect clients; maintain a database (Salesforce, Excel) of prospective client information and identifying references through the existing customer base to increase the sales pipeline.
Inside sales & Outdoor meetings if required.
(ref:updazz.com)
Seniority level
Entry level
Employment type
Full-time
Job function
Education and Training
Industries
Education Administration Programs
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