Lenskart is Asia’s biggest eyewear brand. It has its footprints in India, the Middle East, South East Asia and Japan. With its Omni channel offerings, customers can avail of Lenskart products and services from 1400 Lenskart stores, Lenskart mobile app, Lenskart website, e-commerce marketplaces like Amazon, Flipkart, Nyka etc. and pharmacy shops.
A Sales Associate greets and receive customers, drive sales through engaging , demonstrating right product , share product features and benefits, explain offers , services and close the transactions.
Job requirements
Key Responsibilities
Customer Services
Meet & Greet the customers
Assisting customers throughout the shopping journey
Sharing product features & benefit with the customers
Explaining services , building trust & loyalty
Resolving Customers queries pre & post Sale
Ensure product delivery to the customer on time
Receive feedback from the customer on services & product
Inventory Management
Daily quick count of all the PIDs available in the store
Receive bulk shipment , physical count & mark receive in the system on daily basis
Daily replenishment to fill the display gap
Check the bad inventory /damage product & keep it on designated place
Ensure daily handover & receiving product from VRX through HOP app
Highlight inventory mismatch /discrepancy to the Store Manager
Operational Process
Following the VM guidelines
Maintain cleanliness & hygiene in the store
Update all the SOPs file on daily basis
Reconcile daily cash & card sale
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Technology, Information and Internet
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