The Program Supervisor for Child Focused Recruitment will provide leadership and program management for the Child-Focused Recruitment Program which works to connect youth in foster care with a permanent family.
Primary Job Functions
Duties
Assure that all services within the Child-Focused Recruitment program are delivered in accordance with the agency’s mission, vision, and service philosophy while assuring services are organized and provided in a manner consistent with North Carolina state licensing rules, COA Standards, contract requirements, and all applicable state and federal laws that apply to the program
Carry out supervisory responsibilities in accordance with the agency’s policies, procedures, and applicable laws. This includes recruiting, direct supervision, workforce development, and retention of employees according to agency policies and procedures
Demonstrates a working knowledge of the local child welfare system including adoptions
Model and support varying strategies to complete diligent search activities
Incorporate knowledge of the impact of trauma on youth and development
Models development of personal relationships as a guiding strategy to assist Child-Focused Recruiters in preparing youth for their forever family; honoring the past, present, and future
Build a cohesive team that emulates and honors the individual journey of very youth
Collaborate with Permanency, Marketing, Business Development and other CHS Departments
Demonstrate compassion for Child-Focused Recruiters to assist in recognizing vicarious trauma and promotion of self-care
Incorporate data management in case reviews and progress to ensure implementation of core services
Possesses a solid understanding of data management and outcome tracking and monitoring
Provide a 24 hour on call availability to assist direct service staff in crisis situations involving clients
Complete all monthly, quarterly, annual, and ad hoc reports to document the function and outcomes of program services
Assure critical risk incidents are documented, reviewed, and reported to required parties in an accurate and timely manner
Review quarterly and annual risk management reports and develops and implements corrective action plans as needed
Participate in the development and review of client satisfaction survey instruments.
Review all elements of services delivered. Identify service methods / outcomes that require positive reinforcement or corrective action – individually or as a group
General
Adhere to Social Work Code of Ethics or to the Code of Ethics appropriate to the applicable licensure/credentialing and comply with professional standards of the Child Welfare League
Evaluate and approve program expenditures according to agency policy
Participate in public relations activities
Ensures data is completed according to agency standards
Ensure the Child-Focused Recruitment Program is implemented with fidelity
Contribute to a positive, engaging work environment.
Display sensitivity to the service population’s cultural and socioeconomic characteristics
Demonstrate the CHS Mission, Vision, and Values in the performance of all job duties.
Develop a strong knowledge base and stay current on job-related issues and trends.
Participate actively in departmental meetings, training, and education, as well as the quality process.
Comply with CHS’s code of conduct, policies, procedures, and other obligations.
Perform other duties related to department goals and projects as needed.
Qualifications
Education, Licenses & Certifications:
MSW or Master’s degree in Human Services field, with significant relevant experience preferred; BSW or Bachelor’s degree in Human Services field
Experience:
2 years of significant relevant experience required
Competencies
Skills and Proficiency in:
Strong working knowledge of human service systems for youth, young adults, and families and an ability to bring together and collaborate with diverse community partners
Excellent oral and written communication skills with proven effective organizational and time management skills
Intermediate computer skills (Microsoft Applications as well as electronic data systems, time sheets, expense reports, use of virtual platforms for meetings)
Working knowledge of system barriers; responds to barriers as opportunities
Align actions, words, and behaviors with “unadoptable is unacceptable”
Ability to:
Ability to work independently from a home office and maintain adherence to deadlines.
Must be physically able to use standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines
Availability for occasional evening and weekend hours
Maintain a valid North Carolina driver’s license, adequate auto insurance, and have access to an operating vehicle to attend to CHS business
Schedule Expectations
This position is a salary exempt job that will require some weekends, and evenings work. Along with working our standard scheduled week. The ability to work flexible hours is required to meet business needs. If working remotely, will be required to be available by telephone and email during specified hours as required. Frequent travel required to conduct business-related activities.
Physical Effort and Work Environment
Reasonable accommodations will be made for individuals with disabilities.
0%-
24%
25%-
49%
50%-
74%
75%-
100%
Sitting: Will remain in a seated position.
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Fingering/Grasping: Will perform repetitive tasks to include keyboarding, handwriting and equipment operation.
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Standing/Walking: Will move about from one area of the workplace to another.
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Climbing/Stooping/Reaching: Will bend, twist, squat, stoop, kneel, crouch and reach at or above shoulder level.
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Lifting: Will lift and carry objects up to 25 lbs.
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Pulling/Pushing: Will transport loads of up to 40 lbs.
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Work Environment: Will work in office/care facility/ home environment; with possible exposure to communicable diseases and/or uncontrolled situations.
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Individual and Family Services
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